Operations

All API operations are implemented by methods in /AWS1/IF_CNT

Operation Method
ActivateEvaluationForm ACTIVATEEVALUATIONFORM()
AssociateAnalyticsDataSet ASSOCIATEANALYTICSDATASET()
AssociateApprovedOrigin ASSOCIATEAPPROVEDORIGIN()
AssociateBot ASSOCIATEBOT()
AssociateContactWithUser ASSOCIATECONTACTWITHUSER()
AssociateDefaultVocabulary ASSOCIATEDEFAULTVOCABULARY()
AssociateEmailAddressAlias ASSOCIATEEMAILADDRESSALIAS()
AssociateFlow ASSOCIATEFLOW()
AssociateLambdaFunction ASSOCIATELAMBDAFUNCTION()
AssociateLexBot ASSOCIATELEXBOT()
AssociateQueueQuickConnects ASSOCIATEQUEUEQUICKCONNECTS()
AssociateSecurityKey ASSOCIATESECURITYKEY()
AssociateSecurityProfiles ASSOCIATESECURITYPROFILES()
AssociateUserProficiencies ASSOCIATEUSERPROFICIENCIES()
AssociateWorkspace ASSOCIATEWORKSPACE()
AssociateInstanceStorageConfig ASSOCINSTANCESTORAGECONFIG()
AssociatePhoneNumberContactFlow ASSOCPHONENUMBERCONTACTFLOW()
AssociateRoutingProfileQueues ASSOCROUTINGPROFILEQUEUES()
AssociateTrafficDistributionGroupUser ASSOCTRAFDISTRIBUTIONGRPUSER()
BatchAssociateAnalyticsDataSet BATCHASSOCIATEALYSDATASET()
BatchCreateDataTableValue BATCHCREATEDATATABLEVALUE()
BatchDeleteDataTableValue BATCHDELETEDATATABLEVALUE()
BatchDescribeDataTableValue BATCHDESCRIBEDATATABLEVALUE()
BatchDisassociateAnalyticsDataSet BATCHDISASSOCIATEALYSDATASET()
BatchGetAttachedFileMetadata BATCHGETATTACHEDFILEMETADATA()
BatchGetFlowAssociation BATCHGETFLOWASSOCIATION()
BatchPutContact BATCHPUTCONTACT()
BatchUpdateDataTableValue BATCHUPDATEDATATABLEVALUE()
ClaimPhoneNumber CLAIMPHONENUMBER()
CompleteAttachedFileUpload COMPLETEATTACHEDFILEUPLOAD()
CreateAgentStatus CREATEAGENTSTATUS()
CreateContact CREATECONTACT()
CreateContactFlow CREATECONTACTFLOW()
CreateContactFlowModule CREATECONTACTFLOWMODULE()
CreateContactFlowModuleAlias CREATECONTACTFLOWMODULEALIAS()
CreateContactFlowModuleVersion CREATECONTACTFLOWMODULEVRS()
CreateContactFlowVersion CREATECONTACTFLOWVERSION()
CreateDataTable CREATEDATATABLE()
CreateDataTableAttribute CREATEDATATABLEATTRIBUTE()
CreateEmailAddress CREATEEMAILADDRESS()
CreateEvaluationForm CREATEEVALUATIONFORM()
CreateHoursOfOperation CREATEHOURSOFOPERATION()
CreateHoursOfOperationOverride CREATEHOURSOFOPOVERRIDE()
CreateInstance CREATEINSTANCE()
CreateIntegrationAssociation CREATEINTEGRATIONASSOCIATION()
CreateParticipant CREATEPARTICIPANT()
CreatePredefinedAttribute CREATEPREDEFINEDATTRIBUTE()
CreatePrompt CREATEPROMPT()
CreatePushNotificationRegistration CREATEPUSHNOTIFICATIONREG()
CreateQueue CREATEQUEUE()
CreateQuickConnect CREATEQUICKCONNECT()
CreateRoutingProfile CREATEROUTINGPROFILE()
CreateRule CREATERULE()
CreateSecurityProfile CREATESECURITYPROFILE()
CreateTaskTemplate CREATETASKTEMPLATE()
CreateTrafficDistributionGroup CREATETRAFDISTRIBUTIONGROUP()
CreateUseCase CREATEUSECASE()
CreateUser CREATEUSER()
CreateUserHierarchyGroup CREATEUSERHIERARCHYGROUP()
CreateView CREATEVIEW()
CreateViewVersion CREATEVIEWVERSION()
CreateVocabulary CREATEVOCABULARY()
CreateWorkspace CREATEWORKSPACE()
CreateWorkspacePage CREATEWORKSPACEPAGE()
CreatePersistentContactAssociation CREPERSISTENTCONTACTASSOCI00()
DeactivateEvaluationForm DEACTIVATEEVALUATIONFORM()
DeleteAttachedFile DELETEATTACHEDFILE()
DeleteContactEvaluation DELETECONTACTEVALUATION()
DeleteContactFlow DELETECONTACTFLOW()
DeleteContactFlowModule DELETECONTACTFLOWMODULE()
DeleteContactFlowModuleAlias DELETECONTACTFLOWMODULEALIAS()
DeleteContactFlowModuleVersion DELETECONTACTFLOWMODULEVRS()
DeleteContactFlowVersion DELETECONTACTFLOWVERSION()
DeleteDataTable DELETEDATATABLE()
DeleteDataTableAttribute DELETEDATATABLEATTRIBUTE()
DeleteEmailAddress DELETEEMAILADDRESS()
DeleteEvaluationForm DELETEEVALUATIONFORM()
DeleteHoursOfOperation DELETEHOURSOFOPERATION()
DeleteHoursOfOperationOverride DELETEHOURSOFOPOVERRIDE()
DeleteInstance DELETEINSTANCE()
DeleteIntegrationAssociation DELETEINTEGRATIONASSOCIATION()
DeletePredefinedAttribute DELETEPREDEFINEDATTRIBUTE()
DeletePrompt DELETEPROMPT()
DeletePushNotificationRegistration DELETEPUSHNOTIFICATIONREG()
DeleteQueue DELETEQUEUE()
DeleteQuickConnect DELETEQUICKCONNECT()
DeleteRoutingProfile DELETEROUTINGPROFILE()
DeleteRule DELETERULE()
DeleteSecurityProfile DELETESECURITYPROFILE()
DeleteTaskTemplate DELETETASKTEMPLATE()
DeleteTrafficDistributionGroup DELETETRAFDISTRIBUTIONGROUP()
DeleteUseCase DELETEUSECASE()
DeleteUser DELETEUSER()
DeleteUserHierarchyGroup DELETEUSERHIERARCHYGROUP()
DeleteView DELETEVIEW()
DeleteViewVersion DELETEVIEWVERSION()
DeleteVocabulary DELETEVOCABULARY()
DeleteWorkspace DELETEWORKSPACE()
DeleteWorkspaceMedia DELETEWORKSPACEMEDIA()
DeleteWorkspacePage DELETEWORKSPACEPAGE()
DescribeContactFlowModuleAlias DESCRCONTACTFLOWMODULEALIAS()
DescribeAgentStatus DESCRIBEAGENTSTATUS()
DescribeAuthenticationProfile DESCRIBEAUTHNTCTNPROFILE()
DescribeContact DESCRIBECONTACT()
DescribeContactEvaluation DESCRIBECONTACTEVALUATION()
DescribeContactFlow DESCRIBECONTACTFLOW()
DescribeContactFlowModule DESCRIBECONTACTFLOWMODULE()
DescribeDataTable DESCRIBEDATATABLE()
DescribeDataTableAttribute DESCRIBEDATATABLEATTRIBUTE()
DescribeEmailAddress DESCRIBEEMAILADDRESS()
DescribeEvaluationForm DESCRIBEEVALUATIONFORM()
DescribeHoursOfOperation DESCRIBEHOURSOFOPERATION()
DescribeHoursOfOperationOverride DESCRIBEHOURSOFOPOVERRIDE()
DescribeInstance DESCRIBEINSTANCE()
DescribeInstanceAttribute DESCRIBEINSTANCEATTRIBUTE()
DescribePhoneNumber DESCRIBEPHONENUMBER()
DescribePredefinedAttribute DESCRIBEPREDEFINEDATTRIBUTE()
DescribePrompt DESCRIBEPROMPT()
DescribeQueue DESCRIBEQUEUE()
DescribeQuickConnect DESCRIBEQUICKCONNECT()
DescribeRoutingProfile DESCRIBEROUTINGPROFILE()
DescribeRule DESCRIBERULE()
DescribeSecurityProfile DESCRIBESECURITYPROFILE()
DescribeUser DESCRIBEUSER()
DescribeUserHierarchyGroup DESCRIBEUSERHIERARCHYGROUP()
DescribeView DESCRIBEVIEW()
DescribeVocabulary DESCRIBEVOCABULARY()
DescribeWorkspace DESCRIBEWORKSPACE()
DescribeInstanceStorageConfig DESCRINSTANCESTORAGECONFIG()
DescribeTrafficDistributionGroup DESCRTRAFDISTRIBUTIONGROUP()
DescribeUserHierarchyStructure DESCRUSERHIERARCHYSTRUCTURE()
DisassociateTrafficDistributionGroupUser DISASSCTRFDISTRIBUTIONGRUSER()
DisassociateEmailAddressAlias DISASSOCEMAILADDRESSALIAS()
DisassociateAnalyticsDataSet DISASSOCIATEANALYTICSDATASET()
DisassociateApprovedOrigin DISASSOCIATEAPPROVEDORIGIN()
DisassociateBot DISASSOCIATEBOT()
DisassociateFlow DISASSOCIATEFLOW()
DisassociateLambdaFunction DISASSOCIATELAMBDAFUNCTION()
DisassociateLexBot DISASSOCIATELEXBOT()
DisassociateSecurityKey DISASSOCIATESECURITYKEY()
DisassociateSecurityProfiles DISASSOCIATESECURITYPROFILES()
DisassociateWorkspace DISASSOCIATEWORKSPACE()
DisassociateInstanceStorageConfig DISASSOCINSTSTORAGECONFIG()
DisassociatePhoneNumberContactFlow DISASSOCPHONENUMCONTACTFLOW()
DisassociateQueueQuickConnects DISASSOCQUEUEQUICKCONNECTS()
DisassociateRoutingProfileQueues DISASSOCROUTINGPROFILEQUEUES()
DisassociateUserProficiencies DISASSOCUSERPROFICIENCIES()
DismissUserContact DISMISSUSERCONTACT()
EvaluateDataTableValues EVALUATEDATATABLEVALUES()
GetAttachedFile GETATTACHEDFILE()
GetContactAttributes GETCONTACTATTRIBUTES()
GetContactMetrics GETCONTACTMETRICS()
GetCurrentMetricData GETCURRENTMETRICDATA()
GetCurrentUserData GETCURRENTUSERDATA()
GetEffectiveHoursOfOperations GETEFFECTIVEHOURSOFOPS()
GetFederationToken GETFEDERATIONTOKEN()
GetFlowAssociation GETFLOWASSOCIATION()
GetMetricData GETMETRICDATA()
GetMetricDataV2 GETMETRICDATAV2()
GetPromptFile GETPROMPTFILE()
GetTaskTemplate GETTASKTEMPLATE()
GetTrafficDistribution GETTRAFFICDISTRIBUTION()
ImportPhoneNumber IMPORTPHONENUMBER()
ImportWorkspaceMedia IMPORTWORKSPACEMEDIA()
ListAgentStatuses LISTAGENTSTATUSES()
ListAnalyticsDataAssociations LISTALYSDATAASSOCIATIONS()
ListAnalyticsDataLakeDataSets LISTALYSDATALAKEDATASETS()
ListApprovedOrigins LISTAPPROVEDORIGINS()
ListAssociatedContacts LISTASSOCIATEDCONTACTS()
ListAuthenticationProfiles LISTAUTHENTICATIONPROFILES()
ListBots LISTBOTS()
ListContactEvaluations LISTCONTACTEVALUATIONS()
ListContactFlowModuleAliases LISTCONTACTFLOWMODULEALIASES()
ListContactFlowModules LISTCONTACTFLOWMODULES()
ListContactFlowModuleVersions LISTCONTACTFLOWMODULEVRSS()
ListContactFlows LISTCONTACTFLOWS()
ListContactFlowVersions LISTCONTACTFLOWVERSIONS()
ListContactReferences LISTCONTACTREFERENCES()
ListDataTableAttributes LISTDATATABLEATTRIBUTES()
ListDataTablePrimaryValues LISTDATATABLEPRIMARYVALUES()
ListDataTables LISTDATATABLES()
ListDataTableValues LISTDATATABLEVALUES()
ListDefaultVocabularies LISTDEFAULTVOCABULARIES()
ListEntitySecurityProfiles LISTENTITYSECURITYPROFILES()
ListEvaluationForms LISTEVALUATIONFORMS()
ListEvaluationFormVersions LISTEVALUATIONFORMVERSIONS()
ListFlowAssociations LISTFLOWASSOCIATIONS()
ListHoursOfOperations LISTHOURSOFOPERATIONS()
ListHoursOfOperationOverrides LISTHOURSOFOPOVERRIDES()
ListInstanceAttributes LISTINSTANCEATTRIBUTES()
ListInstances LISTINSTANCES()
ListInstanceStorageConfigs LISTINSTANCESTORAGECONFIGS()
ListIntegrationAssociations LISTINTEGRATIONASSOCIATIONS()
ListLambdaFunctions LISTLAMBDAFUNCTIONS()
ListLexBots LISTLEXBOTS()
ListPhoneNumbers LISTPHONENUMBERS()
ListPhoneNumbersV2 LISTPHONENUMBERSV2()
ListPredefinedAttributes LISTPREDEFINEDATTRIBUTES()
ListPrompts LISTPROMPTS()
ListQueueQuickConnects LISTQUEUEQUICKCONNECTS()
ListQueues LISTQUEUES()
ListQuickConnects LISTQUICKCONNECTS()
ListRoutingProfileQueues LISTROUTINGPROFILEQUEUES()
ListRoutingProfiles LISTROUTINGPROFILES()
ListRules LISTRULES()
ListSecurityProfileApplications LISTSECPROFILEAPPLICATIONS()
ListSecurityProfileFlowModules LISTSECPROFILEFLOWMODULES()
ListSecurityKeys LISTSECURITYKEYS()
ListSecurityProfilePermissions LISTSECURITYPROFILEPERMS()
ListSecurityProfiles LISTSECURITYPROFILES()
ListTagsForResource LISTTAGSFORRESOURCE()
ListTaskTemplates LISTTASKTEMPLATES()
ListTrafficDistributionGroups LISTTRAFDISTRIBUTIONGROUPS()
ListTrafficDistributionGroupUsers LISTTRAFDISTRIBUTIONGRPUSERS()
ListUseCases LISTUSECASES()
ListUserHierarchyGroups LISTUSERHIERARCHYGROUPS()
ListUserProficiencies LISTUSERPROFICIENCIES()
ListUsers LISTUSERS()
ListViews LISTVIEWS()
ListViewVersions LISTVIEWVERSIONS()
ListWorkspaceMedia LISTWORKSPACEMEDIA()
ListWorkspacePages LISTWORKSPACEPAGES()
ListWorkspaces LISTWORKSPACES()
ListRealtimeContactAnalysisSegmentsV2 LSTREALTIMECONTACTALYSEGME00()
ListRoutingProfileManualAssignmentQueues LSTROUTINGPFLMANUALASSIGNM00()
MonitorContact MONITORCONTACT()
PauseContact PAUSECONTACT()
PutUserStatus PUTUSERSTATUS()
ReleasePhoneNumber RELEASEPHONENUMBER()
ReplicateInstance REPLICATEINSTANCE()
ResumeContact RESUMECONTACT()
ResumeContactRecording RESUMECONTACTRECORDING()
SearchAgentStatuses SEARCHAGENTSTATUSES()
SearchAvailablePhoneNumbers SEARCHAVAILABLEPHONENUMBERS()
SearchContactEvaluations SEARCHCONTACTEVALUATIONS()
SearchContactFlowModules SEARCHCONTACTFLOWMODULES()
SearchContactFlows SEARCHCONTACTFLOWS()
SearchContacts SEARCHCONTACTS()
SearchDataTables SEARCHDATATABLES()
SearchEmailAddresses SEARCHEMAILADDRESSES()
SearchEvaluationForms SEARCHEVALUATIONFORMS()
SearchHoursOfOperations SEARCHHOURSOFOPERATIONS()
SearchHoursOfOperationOverrides SEARCHHOURSOFOPOVERRIDES()
SearchPredefinedAttributes SEARCHPREDEFINEDATTRIBUTES()
SearchPrompts SEARCHPROMPTS()
SearchQueues SEARCHQUEUES()
SearchQuickConnects SEARCHQUICKCONNECTS()
SearchResourceTags SEARCHRESOURCETAGS()
SearchRoutingProfiles SEARCHROUTINGPROFILES()
SearchSecurityProfiles SEARCHSECURITYPROFILES()
SearchUserHierarchyGroups SEARCHUSERHIERARCHYGROUPS()
SearchUsers SEARCHUSERS()
SearchViews SEARCHVIEWS()
SearchVocabularies SEARCHVOCABULARIES()
SearchWorkspaceAssociations SEARCHWORKSPACEASSOCIATIONS()
SearchWorkspaces SEARCHWORKSPACES()
SendChatIntegrationEvent SENDCHATINTEGRATIONEVENT()
SendOutboundEmail SENDOUTBOUNDEMAIL()
StartAttachedFileUpload STARTATTACHEDFILEUPLOAD()
StartChatContact STARTCHATCONTACT()
StartContactEvaluation STARTCONTACTEVALUATION()
StartContactMediaProcessing STARTCONTACTMEDIAPROCESSING()
StartContactRecording STARTCONTACTRECORDING()
StartContactStreaming STARTCONTACTSTREAMING()
StartEmailContact STARTEMAILCONTACT()
StartOutboundChatContact STARTOUTBOUNDCHATCONTACT()
StartOutboundEmailContact STARTOUTBOUNDEMAILCONTACT()
StartOutboundVoiceContact STARTOUTBOUNDVOICECONTACT()
StartScreenSharing STARTSCREENSHARING()
StartTaskContact STARTTASKCONTACT()
StartWebRTCContact STARTWEBRTCCONTACT()
StopContact STOPCONTACT()
StopContactMediaProcessing STOPCONTACTMEDIAPROCESSING()
StopContactRecording STOPCONTACTRECORDING()
StopContactStreaming STOPCONTACTSTREAMING()
SubmitContactEvaluation SUBMITCONTACTEVALUATION()
SuspendContactRecording SUSPENDCONTACTRECORDING()
TagContact TAGCONTACT()
TagResource TAGRESOURCE()
TransferContact TRANSFERCONTACT()
UntagContact UNTAGCONTACT()
UntagResource UNTAGRESOURCE()
UpdateAgentStatus UPDATEAGENTSTATUS()
UpdateAuthenticationProfile UPDATEAUTHENTICATIONPROFILE()
UpdateContact UPDATECONTACT()
UpdateContactAttributes UPDATECONTACTATTRIBUTES()
UpdateContactEvaluation UPDATECONTACTEVALUATION()
UpdateContactFlowContent UPDATECONTACTFLOWCONTENT()
UpdateContactFlowMetadata UPDATECONTACTFLOWMETADATA()
UpdateContactFlowModuleAlias UPDATECONTACTFLOWMODULEALIAS()
UpdateContactFlowModuleContent UPDATECONTACTFLOWMODULECONT()
UpdateContactFlowModuleMetadata UPDATECONTACTFLOWMODULEMET()
UpdateContactFlowName UPDATECONTACTFLOWNAME()
UpdateContactRoutingData UPDATECONTACTROUTINGDATA()
UpdateContactSchedule UPDATECONTACTSCHEDULE()
UpdateDataTableAttribute UPDATEDATATABLEATTRIBUTE()
UpdateDataTableMetadata UPDATEDATATABLEMETADATA()
UpdateDataTablePrimaryValues UPDATEDATATABLEPRIMARYVALUES()
UpdateEmailAddressMetadata UPDATEEMAILADDRESSMETADATA()
UpdateEvaluationForm UPDATEEVALUATIONFORM()
UpdateHoursOfOperation UPDATEHOURSOFOPERATION()
UpdateHoursOfOperationOverride UPDATEHOURSOFOPOVERRIDE()
UpdateInstanceAttribute UPDATEINSTANCEATTRIBUTE()
UpdateInstanceStorageConfig UPDATEINSTANCESTORAGECONFIG()
UpdateParticipantAuthentication UPDATEPARTICIPANTAUTHNTCTN()
UpdateParticipantRoleConfig UPDATEPARTICIPANTROLECONFIG()
UpdatePhoneNumber UPDATEPHONENUMBER()
UpdatePhoneNumberMetadata UPDATEPHONENUMBERMETADATA()
UpdatePredefinedAttribute UPDATEPREDEFINEDATTRIBUTE()
UpdatePrompt UPDATEPROMPT()
UpdateQueueHoursOfOperation UPDATEQUEUEHOURSOFOPERATION()
UpdateQueueMaxContacts UPDATEQUEUEMAXCONTACTS()
UpdateQueueName UPDATEQUEUENAME()
UpdateQueueOutboundCallerConfig UPDATEQUEUEOUTBOUNDCALLERCFG()
UpdateQueueOutboundEmailConfig UPDATEQUEUEOUTBOUNDEMAILCFG()
UpdateQueueStatus UPDATEQUEUESTATUS()
UpdateQuickConnectConfig UPDATEQUICKCONNECTCONFIG()
UpdateQuickConnectName UPDATEQUICKCONNECTNAME()
UpdateRoutingProfileConcurrency UPDATEROUTINGPFLCONCURRENCY()
UpdateRoutingProfileName UPDATEROUTINGPROFILENAME()
UpdateRoutingProfileQueues UPDATEROUTINGPROFILEQUEUES()
UpdateRule UPDATERULE()
UpdateSecurityProfile UPDATESECURITYPROFILE()
UpdateTaskTemplate UPDATETASKTEMPLATE()
UpdateTrafficDistribution UPDATETRAFFICDISTRIBUTION()
UpdateUserHierarchy UPDATEUSERHIERARCHY()
UpdateUserHierarchyGroupName UPDATEUSERHIERARCHYGROUPNAME()
UpdateUserHierarchyStructure UPDATEUSERHIERARCHYSTRUCTURE()
UpdateUserIdentityInfo UPDATEUSERIDENTITYINFO()
UpdateUserPhoneConfig UPDATEUSERPHONECONFIG()
UpdateUserProficiencies UPDATEUSERPROFICIENCIES()
UpdateUserRoutingProfile UPDATEUSERROUTINGPROFILE()
UpdateUserSecurityProfiles UPDATEUSERSECURITYPROFILES()
UpdateViewContent UPDATEVIEWCONTENT()
UpdateViewMetadata UPDATEVIEWMETADATA()
UpdateWorkspaceMetadata UPDATEWORKSPACEMETADATA()
UpdateWorkspacePage UPDATEWORKSPACEPAGE()
UpdateWorkspaceTheme UPDATEWORKSPACETHEME()
UpdateWorkspaceVisibility UPDATEWORKSPACEVISIBILITY()
UpdateRoutingProfileAgentAvailabilityTimer UPROUTINGPFLAGENTAVAILABIL00()
UpdateRoutingProfileDefaultOutboundQueue UPROUTINGPFLDEFOUTBOUNDQUEUE()