Operations
All API operations are implemented by methods in /AWS1/IF_CNT
| Operation | Method |
|---|---|
| ActivateEvaluationForm | ACTIVATEEVALUATIONFORM() |
| AssociateAnalyticsDataSet | ASSOCIATEANALYTICSDATASET() |
| AssociateApprovedOrigin | ASSOCIATEAPPROVEDORIGIN() |
| AssociateBot | ASSOCIATEBOT() |
| AssociateContactWithUser | ASSOCIATECONTACTWITHUSER() |
| AssociateDefaultVocabulary | ASSOCIATEDEFAULTVOCABULARY() |
| AssociateEmailAddressAlias | ASSOCIATEEMAILADDRESSALIAS() |
| AssociateFlow | ASSOCIATEFLOW() |
| AssociateLambdaFunction | ASSOCIATELAMBDAFUNCTION() |
| AssociateLexBot | ASSOCIATELEXBOT() |
| AssociateQueueQuickConnects | ASSOCIATEQUEUEQUICKCONNECTS() |
| AssociateSecurityKey | ASSOCIATESECURITYKEY() |
| AssociateUserProficiencies | ASSOCIATEUSERPROFICIENCIES() |
| AssociateInstanceStorageConfig | ASSOCINSTANCESTORAGECONFIG() |
| AssociatePhoneNumberContactFlow | ASSOCPHONENUMBERCONTACTFLOW() |
| AssociateRoutingProfileQueues | ASSOCROUTINGPROFILEQUEUES() |
| AssociateTrafficDistributionGroupUser | ASSOCTRAFDISTRIBUTIONGRPUSER() |
| BatchAssociateAnalyticsDataSet | BATCHASSOCIATEALYSDATASET() |
| BatchDisassociateAnalyticsDataSet | BATCHDISASSOCIATEALYSDATASET() |
| BatchGetAttachedFileMetadata | BATCHGETATTACHEDFILEMETADATA() |
| BatchGetFlowAssociation | BATCHGETFLOWASSOCIATION() |
| BatchPutContact | BATCHPUTCONTACT() |
| ClaimPhoneNumber | CLAIMPHONENUMBER() |
| CompleteAttachedFileUpload | COMPLETEATTACHEDFILEUPLOAD() |
| CreateAgentStatus | CREATEAGENTSTATUS() |
| CreateContact | CREATECONTACT() |
| CreateContactFlow | CREATECONTACTFLOW() |
| CreateContactFlowModule | CREATECONTACTFLOWMODULE() |
| CreateContactFlowVersion | CREATECONTACTFLOWVERSION() |
| CreateEmailAddress | CREATEEMAILADDRESS() |
| CreateEvaluationForm | CREATEEVALUATIONFORM() |
| CreateHoursOfOperation | CREATEHOURSOFOPERATION() |
| CreateHoursOfOperationOverride | CREATEHOURSOFOPOVERRIDE() |
| CreateInstance | CREATEINSTANCE() |
| CreateIntegrationAssociation | CREATEINTEGRATIONASSOCIATION() |
| CreateParticipant | CREATEPARTICIPANT() |
| CreatePredefinedAttribute | CREATEPREDEFINEDATTRIBUTE() |
| CreatePrompt | CREATEPROMPT() |
| CreatePushNotificationRegistration | CREATEPUSHNOTIFICATIONREG() |
| CreateQueue | CREATEQUEUE() |
| CreateQuickConnect | CREATEQUICKCONNECT() |
| CreateRoutingProfile | CREATEROUTINGPROFILE() |
| CreateRule | CREATERULE() |
| CreateSecurityProfile | CREATESECURITYPROFILE() |
| CreateTaskTemplate | CREATETASKTEMPLATE() |
| CreateTrafficDistributionGroup | CREATETRAFDISTRIBUTIONGROUP() |
| CreateUseCase | CREATEUSECASE() |
| CreateUser | CREATEUSER() |
| CreateUserHierarchyGroup | CREATEUSERHIERARCHYGROUP() |
| CreateView | CREATEVIEW() |
| CreateViewVersion | CREATEVIEWVERSION() |
| CreateVocabulary | CREATEVOCABULARY() |
| CreatePersistentContactAssociation | CREPERSISTENTCONTACTASSOCI00() |
| DeactivateEvaluationForm | DEACTIVATEEVALUATIONFORM() |
| DeleteAttachedFile | DELETEATTACHEDFILE() |
| DeleteContactEvaluation | DELETECONTACTEVALUATION() |
| DeleteContactFlow | DELETECONTACTFLOW() |
| DeleteContactFlowModule | DELETECONTACTFLOWMODULE() |
| DeleteContactFlowVersion | DELETECONTACTFLOWVERSION() |
| DeleteEmailAddress | DELETEEMAILADDRESS() |
| DeleteEvaluationForm | DELETEEVALUATIONFORM() |
| DeleteHoursOfOperation | DELETEHOURSOFOPERATION() |
| DeleteHoursOfOperationOverride | DELETEHOURSOFOPOVERRIDE() |
| DeleteInstance | DELETEINSTANCE() |
| DeleteIntegrationAssociation | DELETEINTEGRATIONASSOCIATION() |
| DeletePredefinedAttribute | DELETEPREDEFINEDATTRIBUTE() |
| DeletePrompt | DELETEPROMPT() |
| DeletePushNotificationRegistration | DELETEPUSHNOTIFICATIONREG() |
| DeleteQueue | DELETEQUEUE() |
| DeleteQuickConnect | DELETEQUICKCONNECT() |
| DeleteRoutingProfile | DELETEROUTINGPROFILE() |
| DeleteRule | DELETERULE() |
| DeleteSecurityProfile | DELETESECURITYPROFILE() |
| DeleteTaskTemplate | DELETETASKTEMPLATE() |
| DeleteTrafficDistributionGroup | DELETETRAFDISTRIBUTIONGROUP() |
| DeleteUseCase | DELETEUSECASE() |
| DeleteUser | DELETEUSER() |
| DeleteUserHierarchyGroup | DELETEUSERHIERARCHYGROUP() |
| DeleteView | DELETEVIEW() |
| DeleteViewVersion | DELETEVIEWVERSION() |
| DeleteVocabulary | DELETEVOCABULARY() |
| DescribeAgentStatus | DESCRIBEAGENTSTATUS() |
| DescribeAuthenticationProfile | DESCRIBEAUTHNTCTNPROFILE() |
| DescribeContact | DESCRIBECONTACT() |
| DescribeContactEvaluation | DESCRIBECONTACTEVALUATION() |
| DescribeContactFlow | DESCRIBECONTACTFLOW() |
| DescribeContactFlowModule | DESCRIBECONTACTFLOWMODULE() |
| DescribeEmailAddress | DESCRIBEEMAILADDRESS() |
| DescribeEvaluationForm | DESCRIBEEVALUATIONFORM() |
| DescribeHoursOfOperation | DESCRIBEHOURSOFOPERATION() |
| DescribeHoursOfOperationOverride | DESCRIBEHOURSOFOPOVERRIDE() |
| DescribeInstance | DESCRIBEINSTANCE() |
| DescribeInstanceAttribute | DESCRIBEINSTANCEATTRIBUTE() |
| DescribePhoneNumber | DESCRIBEPHONENUMBER() |
| DescribePredefinedAttribute | DESCRIBEPREDEFINEDATTRIBUTE() |
| DescribePrompt | DESCRIBEPROMPT() |
| DescribeQueue | DESCRIBEQUEUE() |
| DescribeQuickConnect | DESCRIBEQUICKCONNECT() |
| DescribeRoutingProfile | DESCRIBEROUTINGPROFILE() |
| DescribeRule | DESCRIBERULE() |
| DescribeSecurityProfile | DESCRIBESECURITYPROFILE() |
| DescribeUser | DESCRIBEUSER() |
| DescribeUserHierarchyGroup | DESCRIBEUSERHIERARCHYGROUP() |
| DescribeView | DESCRIBEVIEW() |
| DescribeVocabulary | DESCRIBEVOCABULARY() |
| DescribeInstanceStorageConfig | DESCRINSTANCESTORAGECONFIG() |
| DescribeTrafficDistributionGroup | DESCRTRAFDISTRIBUTIONGROUP() |
| DescribeUserHierarchyStructure | DESCRUSERHIERARCHYSTRUCTURE() |
| DisassociateTrafficDistributionGroupUser | DISASSCTRFDISTRIBUTIONGRUSER() |
| DisassociateEmailAddressAlias | DISASSOCEMAILADDRESSALIAS() |
| DisassociateAnalyticsDataSet | DISASSOCIATEANALYTICSDATASET() |
| DisassociateApprovedOrigin | DISASSOCIATEAPPROVEDORIGIN() |
| DisassociateBot | DISASSOCIATEBOT() |
| DisassociateFlow | DISASSOCIATEFLOW() |
| DisassociateLambdaFunction | DISASSOCIATELAMBDAFUNCTION() |
| DisassociateLexBot | DISASSOCIATELEXBOT() |
| DisassociateSecurityKey | DISASSOCIATESECURITYKEY() |
| DisassociateInstanceStorageConfig | DISASSOCINSTSTORAGECONFIG() |
| DisassociatePhoneNumberContactFlow | DISASSOCPHONENUMCONTACTFLOW() |
| DisassociateQueueQuickConnects | DISASSOCQUEUEQUICKCONNECTS() |
| DisassociateRoutingProfileQueues | DISASSOCROUTINGPROFILEQUEUES() |
| DisassociateUserProficiencies | DISASSOCUSERPROFICIENCIES() |
| DismissUserContact | DISMISSUSERCONTACT() |
| GetAttachedFile | GETATTACHEDFILE() |
| GetContactAttributes | GETCONTACTATTRIBUTES() |
| GetContactMetrics | GETCONTACTMETRICS() |
| GetCurrentMetricData | GETCURRENTMETRICDATA() |
| GetCurrentUserData | GETCURRENTUSERDATA() |
| GetEffectiveHoursOfOperations | GETEFFECTIVEHOURSOFOPS() |
| GetFederationToken | GETFEDERATIONTOKEN() |
| GetFlowAssociation | GETFLOWASSOCIATION() |
| GetMetricData | GETMETRICDATA() |
| GetMetricDataV2 | GETMETRICDATAV2() |
| GetPromptFile | GETPROMPTFILE() |
| GetTaskTemplate | GETTASKTEMPLATE() |
| GetTrafficDistribution | GETTRAFFICDISTRIBUTION() |
| ImportPhoneNumber | IMPORTPHONENUMBER() |
| ListAgentStatuses | LISTAGENTSTATUSES() |
| ListAnalyticsDataAssociations | LISTALYSDATAASSOCIATIONS() |
| ListAnalyticsDataLakeDataSets | LISTALYSDATALAKEDATASETS() |
| ListApprovedOrigins | LISTAPPROVEDORIGINS() |
| ListAssociatedContacts | LISTASSOCIATEDCONTACTS() |
| ListAuthenticationProfiles | LISTAUTHENTICATIONPROFILES() |
| ListBots | LISTBOTS() |
| ListContactEvaluations | LISTCONTACTEVALUATIONS() |
| ListContactFlowModules | LISTCONTACTFLOWMODULES() |
| ListContactFlows | LISTCONTACTFLOWS() |
| ListContactFlowVersions | LISTCONTACTFLOWVERSIONS() |
| ListContactReferences | LISTCONTACTREFERENCES() |
| ListDefaultVocabularies | LISTDEFAULTVOCABULARIES() |
| ListEvaluationForms | LISTEVALUATIONFORMS() |
| ListEvaluationFormVersions | LISTEVALUATIONFORMVERSIONS() |
| ListFlowAssociations | LISTFLOWASSOCIATIONS() |
| ListHoursOfOperations | LISTHOURSOFOPERATIONS() |
| ListHoursOfOperationOverrides | LISTHOURSOFOPOVERRIDES() |
| ListInstanceAttributes | LISTINSTANCEATTRIBUTES() |
| ListInstances | LISTINSTANCES() |
| ListInstanceStorageConfigs | LISTINSTANCESTORAGECONFIGS() |
| ListIntegrationAssociations | LISTINTEGRATIONASSOCIATIONS() |
| ListLambdaFunctions | LISTLAMBDAFUNCTIONS() |
| ListLexBots | LISTLEXBOTS() |
| ListPhoneNumbers | LISTPHONENUMBERS() |
| ListPhoneNumbersV2 | LISTPHONENUMBERSV2() |
| ListPredefinedAttributes | LISTPREDEFINEDATTRIBUTES() |
| ListPrompts | LISTPROMPTS() |
| ListQueueQuickConnects | LISTQUEUEQUICKCONNECTS() |
| ListQueues | LISTQUEUES() |
| ListQuickConnects | LISTQUICKCONNECTS() |
| ListRoutingProfileQueues | LISTROUTINGPROFILEQUEUES() |
| ListRoutingProfiles | LISTROUTINGPROFILES() |
| ListRules | LISTRULES() |
| ListSecurityProfileApplications | LISTSECPROFILEAPPLICATIONS() |
| ListSecurityKeys | LISTSECURITYKEYS() |
| ListSecurityProfilePermissions | LISTSECURITYPROFILEPERMS() |
| ListSecurityProfiles | LISTSECURITYPROFILES() |
| ListTagsForResource | LISTTAGSFORRESOURCE() |
| ListTaskTemplates | LISTTASKTEMPLATES() |
| ListTrafficDistributionGroups | LISTTRAFDISTRIBUTIONGROUPS() |
| ListTrafficDistributionGroupUsers | LISTTRAFDISTRIBUTIONGRPUSERS() |
| ListUseCases | LISTUSECASES() |
| ListUserHierarchyGroups | LISTUSERHIERARCHYGROUPS() |
| ListUserProficiencies | LISTUSERPROFICIENCIES() |
| ListUsers | LISTUSERS() |
| ListViews | LISTVIEWS() |
| ListViewVersions | LISTVIEWVERSIONS() |
| ListRealtimeContactAnalysisSegmentsV2 | LSTREALTIMECONTACTALYSEGME00() |
| ListRoutingProfileManualAssignmentQueues | LSTROUTINGPFLMANUALASSIGNM00() |
| MonitorContact | MONITORCONTACT() |
| PauseContact | PAUSECONTACT() |
| PutUserStatus | PUTUSERSTATUS() |
| ReleasePhoneNumber | RELEASEPHONENUMBER() |
| ReplicateInstance | REPLICATEINSTANCE() |
| ResumeContact | RESUMECONTACT() |
| ResumeContactRecording | RESUMECONTACTRECORDING() |
| SearchAgentStatuses | SEARCHAGENTSTATUSES() |
| SearchAvailablePhoneNumbers | SEARCHAVAILABLEPHONENUMBERS() |
| SearchContactEvaluations | SEARCHCONTACTEVALUATIONS() |
| SearchContactFlowModules | SEARCHCONTACTFLOWMODULES() |
| SearchContactFlows | SEARCHCONTACTFLOWS() |
| SearchContacts | SEARCHCONTACTS() |
| SearchEmailAddresses | SEARCHEMAILADDRESSES() |
| SearchEvaluationForms | SEARCHEVALUATIONFORMS() |
| SearchHoursOfOperations | SEARCHHOURSOFOPERATIONS() |
| SearchHoursOfOperationOverrides | SEARCHHOURSOFOPOVERRIDES() |
| SearchPredefinedAttributes | SEARCHPREDEFINEDATTRIBUTES() |
| SearchPrompts | SEARCHPROMPTS() |
| SearchQueues | SEARCHQUEUES() |
| SearchQuickConnects | SEARCHQUICKCONNECTS() |
| SearchResourceTags | SEARCHRESOURCETAGS() |
| SearchRoutingProfiles | SEARCHROUTINGPROFILES() |
| SearchSecurityProfiles | SEARCHSECURITYPROFILES() |
| SearchUserHierarchyGroups | SEARCHUSERHIERARCHYGROUPS() |
| SearchUsers | SEARCHUSERS() |
| SearchVocabularies | SEARCHVOCABULARIES() |
| SendChatIntegrationEvent | SENDCHATINTEGRATIONEVENT() |
| SendOutboundEmail | SENDOUTBOUNDEMAIL() |
| StartAttachedFileUpload | STARTATTACHEDFILEUPLOAD() |
| StartChatContact | STARTCHATCONTACT() |
| StartContactEvaluation | STARTCONTACTEVALUATION() |
| StartContactRecording | STARTCONTACTRECORDING() |
| StartContactStreaming | STARTCONTACTSTREAMING() |
| StartEmailContact | STARTEMAILCONTACT() |
| StartOutboundChatContact | STARTOUTBOUNDCHATCONTACT() |
| StartOutboundEmailContact | STARTOUTBOUNDEMAILCONTACT() |
| StartOutboundVoiceContact | STARTOUTBOUNDVOICECONTACT() |
| StartScreenSharing | STARTSCREENSHARING() |
| StartTaskContact | STARTTASKCONTACT() |
| StartWebRTCContact | STARTWEBRTCCONTACT() |
| StopContact | STOPCONTACT() |
| StopContactRecording | STOPCONTACTRECORDING() |
| StopContactStreaming | STOPCONTACTSTREAMING() |
| SubmitContactEvaluation | SUBMITCONTACTEVALUATION() |
| SuspendContactRecording | SUSPENDCONTACTRECORDING() |
| TagContact | TAGCONTACT() |
| TagResource | TAGRESOURCE() |
| TransferContact | TRANSFERCONTACT() |
| UntagContact | UNTAGCONTACT() |
| UntagResource | UNTAGRESOURCE() |
| UpdateAgentStatus | UPDATEAGENTSTATUS() |
| UpdateAuthenticationProfile | UPDATEAUTHENTICATIONPROFILE() |
| UpdateContact | UPDATECONTACT() |
| UpdateContactAttributes | UPDATECONTACTATTRIBUTES() |
| UpdateContactEvaluation | UPDATECONTACTEVALUATION() |
| UpdateContactFlowContent | UPDATECONTACTFLOWCONTENT() |
| UpdateContactFlowMetadata | UPDATECONTACTFLOWMETADATA() |
| UpdateContactFlowModuleContent | UPDATECONTACTFLOWMODULECONT() |
| UpdateContactFlowModuleMetadata | UPDATECONTACTFLOWMODULEMET() |
| UpdateContactFlowName | UPDATECONTACTFLOWNAME() |
| UpdateContactRoutingData | UPDATECONTACTROUTINGDATA() |
| UpdateContactSchedule | UPDATECONTACTSCHEDULE() |
| UpdateEmailAddressMetadata | UPDATEEMAILADDRESSMETADATA() |
| UpdateEvaluationForm | UPDATEEVALUATIONFORM() |
| UpdateHoursOfOperation | UPDATEHOURSOFOPERATION() |
| UpdateHoursOfOperationOverride | UPDATEHOURSOFOPOVERRIDE() |
| UpdateInstanceAttribute | UPDATEINSTANCEATTRIBUTE() |
| UpdateInstanceStorageConfig | UPDATEINSTANCESTORAGECONFIG() |
| UpdateParticipantAuthentication | UPDATEPARTICIPANTAUTHNTCTN() |
| UpdateParticipantRoleConfig | UPDATEPARTICIPANTROLECONFIG() |
| UpdatePhoneNumber | UPDATEPHONENUMBER() |
| UpdatePhoneNumberMetadata | UPDATEPHONENUMBERMETADATA() |
| UpdatePredefinedAttribute | UPDATEPREDEFINEDATTRIBUTE() |
| UpdatePrompt | UPDATEPROMPT() |
| UpdateQueueHoursOfOperation | UPDATEQUEUEHOURSOFOPERATION() |
| UpdateQueueMaxContacts | UPDATEQUEUEMAXCONTACTS() |
| UpdateQueueName | UPDATEQUEUENAME() |
| UpdateQueueOutboundCallerConfig | UPDATEQUEUEOUTBOUNDCALLERCFG() |
| UpdateQueueOutboundEmailConfig | UPDATEQUEUEOUTBOUNDEMAILCFG() |
| UpdateQueueStatus | UPDATEQUEUESTATUS() |
| UpdateQuickConnectConfig | UPDATEQUICKCONNECTCONFIG() |
| UpdateQuickConnectName | UPDATEQUICKCONNECTNAME() |
| UpdateRoutingProfileConcurrency | UPDATEROUTINGPFLCONCURRENCY() |
| UpdateRoutingProfileName | UPDATEROUTINGPROFILENAME() |
| UpdateRoutingProfileQueues | UPDATEROUTINGPROFILEQUEUES() |
| UpdateRule | UPDATERULE() |
| UpdateSecurityProfile | UPDATESECURITYPROFILE() |
| UpdateTaskTemplate | UPDATETASKTEMPLATE() |
| UpdateTrafficDistribution | UPDATETRAFFICDISTRIBUTION() |
| UpdateUserHierarchy | UPDATEUSERHIERARCHY() |
| UpdateUserHierarchyGroupName | UPDATEUSERHIERARCHYGROUPNAME() |
| UpdateUserHierarchyStructure | UPDATEUSERHIERARCHYSTRUCTURE() |
| UpdateUserIdentityInfo | UPDATEUSERIDENTITYINFO() |
| UpdateUserPhoneConfig | UPDATEUSERPHONECONFIG() |
| UpdateUserProficiencies | UPDATEUSERPROFICIENCIES() |
| UpdateUserRoutingProfile | UPDATEUSERROUTINGPROFILE() |
| UpdateUserSecurityProfiles | UPDATEUSERSECURITYPROFILES() |
| UpdateViewContent | UPDATEVIEWCONTENT() |
| UpdateViewMetadata | UPDATEVIEWMETADATA() |
| UpdateRoutingProfileAgentAvailabilityTimer | UPROUTINGPFLAGENTAVAILABIL00() |
| UpdateRoutingProfileDefaultOutboundQueue | UPROUTINGPFLDEFOUTBOUNDQUEUE() |