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/AWS1/IF_CNT=>CREATETASKTEMPLATE()

About CreateTaskTemplate

Creates a new task template in the specified Amazon Connect instance.

Method Signature

METHODS /AWS1/IF_CNT~CREATETASKTEMPLATE
  IMPORTING
    !IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID OPTIONAL
    !IV_NAME TYPE /AWS1/CNTTASKTEMPLATENAME OPTIONAL
    !IV_DESCRIPTION TYPE /AWS1/CNTTASKTEMPLATEDESC OPTIONAL
    !IV_CONTACTFLOWID TYPE /AWS1/CNTCONTACTFLOWID OPTIONAL
    !IV_SELFASSIGNFLOWID TYPE /AWS1/CNTCONTACTFLOWID OPTIONAL
    !IO_CONSTRAINTS TYPE REF TO /AWS1/CL_CNTTASKTMPLCNSTRNTS OPTIONAL
    !IO_DEFAULTS TYPE REF TO /AWS1/CL_CNTTASKTMPLDEFAULTS OPTIONAL
    !IV_STATUS TYPE /AWS1/CNTTASKTEMPLATESTATUS OPTIONAL
    !IT_FIELDS TYPE /AWS1/CL_CNTTASKTEMPLATEFIELD=>TT_TASKTEMPLATEFIELDS OPTIONAL
    !IV_CLIENTTOKEN TYPE /AWS1/CNTCLIENTTOKEN OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_cntcreatetasktmplrsp
  RAISING
    /AWS1/CX_CNTINTERNALSERVICEEX
    /AWS1/CX_CNTINVALIDPARAMETEREX
    /AWS1/CX_CNTPRPVALIDATIONEX
    /AWS1/CX_CNTRESOURCENOTFOUNDEX
    /AWS1/CX_CNTSERVICEQUOTAEXCDEX
    /AWS1/CX_CNTTHROTTLINGEX
    /AWS1/CX_CNTCLIENTEXC
    /AWS1/CX_CNTSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING

Required arguments:

iv_instanceid TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

iv_name TYPE /AWS1/CNTTASKTEMPLATENAME /AWS1/CNTTASKTEMPLATENAME

The name of the task template.

it_fields TYPE /AWS1/CL_CNTTASKTEMPLATEFIELD=>TT_TASKTEMPLATEFIELDS TT_TASKTEMPLATEFIELDS

Fields that are part of the template.

Optional arguments:

iv_description TYPE /AWS1/CNTTASKTEMPLATEDESC /AWS1/CNTTASKTEMPLATEDESC

The description of the task template.

iv_contactflowid TYPE /AWS1/CNTCONTACTFLOWID /AWS1/CNTCONTACTFLOWID

The identifier of the flow that runs by default when a task is created by referencing this template.

iv_selfassignflowid TYPE /AWS1/CNTCONTACTFLOWID /AWS1/CNTCONTACTFLOWID

The ContactFlowId for the flow that will be run if this template is used to create a self-assigned task.

io_constraints TYPE REF TO /AWS1/CL_CNTTASKTMPLCNSTRNTS /AWS1/CL_CNTTASKTMPLCNSTRNTS

Constraints that are applicable to the fields listed.

io_defaults TYPE REF TO /AWS1/CL_CNTTASKTMPLDEFAULTS /AWS1/CL_CNTTASKTMPLDEFAULTS

The default values for fields when a task is created by referencing this template.

iv_status TYPE /AWS1/CNTTASKTEMPLATESTATUS /AWS1/CNTTASKTEMPLATESTATUS

Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.

iv_clienttoken TYPE /AWS1/CNTCLIENTTOKEN /AWS1/CNTCLIENTTOKEN

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

RETURNING

oo_output TYPE REF TO /aws1/cl_cntcreatetasktmplrsp /AWS1/CL_CNTCREATETASKTMPLRSP

Domain /AWS1/RT_ACCOUNT_ID
Primitive Type NUMC

Examples

Syntax Example

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->createtasktemplate(
  io_constraints = new /aws1/cl_cnttasktmplcnstrnts(
    it_invisiblefields = VALUE /aws1/cl_cntinvisiblefieldinfo=>tt_invisibletasktemplatefields(
      ( new /aws1/cl_cntinvisiblefieldinfo( new /aws1/cl_cnttasktmplfieldid( |string| ) ) )
    )
    it_readonlyfields = VALUE /aws1/cl_cntreadonlyfieldinfo=>tt_readonlytasktemplatefields(
      ( new /aws1/cl_cntreadonlyfieldinfo( new /aws1/cl_cnttasktmplfieldid( |string| ) ) )
    )
    it_requiredfields = VALUE /aws1/cl_cntrequiredfieldinfo=>tt_requiredtasktemplatefields(
      ( new /aws1/cl_cntrequiredfieldinfo( new /aws1/cl_cnttasktmplfieldid( |string| ) ) )
    )
  )
  io_defaults = new /aws1/cl_cnttasktmpldefaults(
    it_defaultfieldvalues = VALUE /aws1/cl_cnttsktmpldeffieldval=>tt_tasktmpldeffieldvaluelist(
      (
        new /aws1/cl_cnttsktmpldeffieldval(
          io_id = new /aws1/cl_cnttasktmplfieldid( |string| )
          iv_defaultvalue = |string|
        )
      )
    )
  )
  it_fields = VALUE /aws1/cl_cnttasktemplatefield=>tt_tasktemplatefields(
    (
      new /aws1/cl_cnttasktemplatefield(
        io_id = new /aws1/cl_cnttasktmplfieldid( |string| )
        it_singleselectoptions = VALUE /aws1/cl_cntsingleselectopts_w=>tt_singleselectoptions(
          ( new /aws1/cl_cntsingleselectopts_w( |string| ) )
        )
        iv_description = |string|
        iv_type = |string|
      )
    )
  )
  iv_clienttoken = |string|
  iv_contactflowid = |string|
  iv_description = |string|
  iv_instanceid = |string|
  iv_name = |string|
  iv_selfassignflowid = |string|
  iv_status = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lv_tasktemplateid = lo_result->get_id( ).
  lv_tasktemplatearn = lo_result->get_arn( ).
ENDIF.