/AWS1/IF_CNT=>UPROUTINGPFLAGENTAVAILABIL00()

About UpdateRoutingProfileAgentAvailabilityTimer

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Method Signature

METHODS /AWS1/IF_CNT~UPROUTINGPFLAGENTAVAILABIL00
  IMPORTING
    !IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID OPTIONAL
    !IV_ROUTINGPROFILEID TYPE /AWS1/CNTROUTINGPROFILEID OPTIONAL
    !IV_AGENTAVAILABILITYTIMER TYPE /AWS1/CNTAGENTAVAILABILITYTI00 OPTIONAL
  RAISING
    /AWS1/CX_CNTINTERNALSERVICEEX
    /AWS1/CX_CNTINVALIDPARAMETEREX
    /AWS1/CX_CNTINVALIDREQUESTEX
    /AWS1/CX_CNTRESOURCENOTFOUNDEX
    /AWS1/CX_CNTTHROTTLINGEX
    /AWS1/CX_CNTCLIENTEXC
    /AWS1/CX_CNTSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING

Required arguments:

iv_instanceid TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

iv_routingprofileid TYPE /AWS1/CNTROUTINGPROFILEID /AWS1/CNTROUTINGPROFILEID

The identifier of the routing profile.

iv_agentavailabilitytimer TYPE /AWS1/CNTAGENTAVAILABILITYTI00 /AWS1/CNTAGENTAVAILABILITYTI00

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

Examples

Syntax Example

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

lo_client->uproutingpflagentavailabil00(
  iv_agentavailabilitytimer = |string|
  iv_instanceid = |string|
  iv_routingprofileid = |string|
).