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/AWS1/IF_CNT=>DESCRIBEROUTINGPROFILE()

About DescribeRoutingProfile

Describes the specified routing profile.

DescribeRoutingProfile does not populate AssociatedQueueIds in its response. The example Response Syntax shown on this page is incorrect; we are working to update it. SearchRoutingProfiles does include AssociatedQueueIds.

Method Signature

IMPORTING

Required arguments:

iv_instanceid TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

iv_routingprofileid TYPE /AWS1/CNTROUTINGPROFILEID /AWS1/CNTROUTINGPROFILEID

The identifier of the routing profile.

RETURNING

oo_output TYPE REF TO /aws1/cl_cntdescrroutingpflrsp /AWS1/CL_CNTDESCRROUTINGPFLRSP

Domain /AWS1/RT_ACCOUNT_ID
Primitive Type NUMC

Examples

Syntax Example

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->/aws1/if_cnt~describeroutingprofile(
  iv_instanceid = |string|
  iv_routingprofileid = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lo_routingprofile = lo_result->get_routingprofile( ).
  IF lo_routingprofile IS NOT INITIAL.
    lv_instanceid = lo_routingprofile->get_instanceid( ).
    lv_routingprofilename = lo_routingprofile->get_name( ).
    lv_arn = lo_routingprofile->get_routingprofilearn( ).
    lv_routingprofileid = lo_routingprofile->get_routingprofileid( ).
    lv_routingprofiledescripti = lo_routingprofile->get_description( ).
    LOOP AT lo_routingprofile->get_mediaconcurrencies( ) into lo_row.
      lo_row_1 = lo_row.
      IF lo_row_1 IS NOT INITIAL.
        lv_channel = lo_row_1->get_channel( ).
        lv_concurrency = lo_row_1->get_concurrency( ).
        lo_crosschannelbehavior = lo_row_1->get_crosschannelbehavior( ).
        IF lo_crosschannelbehavior IS NOT INITIAL.
          lv_behaviortype = lo_crosschannelbehavior->get_behaviortype( ).
        ENDIF.
      ENDIF.
    ENDLOOP.
    lv_queueid = lo_routingprofile->get_defaultoutboundqueueid( ).
    LOOP AT lo_routingprofile->get_tags( ) into ls_row_2.
      lv_key = ls_row_2-key.
      lo_value = ls_row_2-value.
      IF lo_value IS NOT INITIAL.
        lv_tagvalue = lo_value->get_value( ).
      ENDIF.
    ENDLOOP.
    lv_long = lo_routingprofile->get_numberofassociatedqueues( ).
    lv_long = lo_routingprofile->get_numberofassociatedusers( ).
    lv_agentavailabilitytimer = lo_routingprofile->get_agentavailabilitytimer( ).
    lv_timestamp = lo_routingprofile->get_lastmodifiedtime( ).
    lv_regionname = lo_routingprofile->get_lastmodifiedregion( ).
    lv_boolean = lo_routingprofile->get_isdefault( ).
    LOOP AT lo_routingprofile->get_associatedqueueids( ) into lo_row_3.
      lo_row_4 = lo_row_3.
      IF lo_row_4 IS NOT INITIAL.
        lv_queueid = lo_row_4->get_value( ).
      ENDIF.
    ENDLOOP.
  ENDIF.
ENDIF.