CREATEEVALUATIONFORM()`¶

About CreateEvaluationForm¶

Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.

Method Signature¶

METHODS /AWS1/IF_CNT~CREATEEVALUATIONFORM
  IMPORTING
    !IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID OPTIONAL
    !IV_TITLE TYPE /AWS1/CNTEVALUATIONFORMTITLE OPTIONAL
    !IV_DESCRIPTION TYPE /AWS1/CNTEVALUATIONFORMDESC OPTIONAL
    !IT_ITEMS TYPE /AWS1/CL_CNTEVALUATIONFORMITEM=>TT_EVALUATIONFORMITEMSLIST OPTIONAL
    !IO_SCORINGSTRATEGY TYPE REF TO /AWS1/CL_CNTEVALFORMSCORINGS00 OPTIONAL
    !IO_AUTOEVALUATIONCONF TYPE REF TO /AWS1/CL_CNTEVALFRMAUTOEVALC00 OPTIONAL
    !IV_CLIENTTOKEN TYPE /AWS1/CNTCLIENTTOKEN OPTIONAL
    !IT_TAGS TYPE /AWS1/CL_CNTTAGMAP_W=>TT_TAGMAP OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_cntcreateevalformrsp
  RAISING
    /AWS1/CX_CNTINTERNALSERVICEEX
    /AWS1/CX_CNTINVALIDPARAMETEREX
    /AWS1/CX_CNTRESOURCECONFLICTEX
    /AWS1/CX_CNTRESOURCENOTFOUNDEX
    /AWS1/CX_CNTSERVICEQUOTAEXCDEX
    /AWS1/CX_CNTTHROTTLINGEX
    /AWS1/CX_CNTCLIENTEXC
    /AWS1/CX_CNTSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING¶

Required arguments:¶

`iv_instanceid` `TYPE /AWS1/CNTINSTANCEID` `/AWS1/CNTINSTANCEID`¶

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

`iv_title` `TYPE /AWS1/CNTEVALUATIONFORMTITLE` `/AWS1/CNTEVALUATIONFORMTITLE`¶

A title of the evaluation form.

`it_items` `TYPE /AWS1/CL_CNTEVALUATIONFORMITEM=>TT_EVALUATIONFORMITEMSLIST` `TT_EVALUATIONFORMITEMSLIST`¶

Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.

Optional arguments:¶

`iv_description` `TYPE /AWS1/CNTEVALUATIONFORMDESC` `/AWS1/CNTEVALUATIONFORMDESC`¶

The description of the evaluation form.

`io_scoringstrategy` `TYPE REF TO /AWS1/CL_CNTEVALFORMSCORINGS00` `/AWS1/CL_CNTEVALFORMSCORINGS00`¶

A scoring strategy of the evaluation form.

`io_autoevaluationconf` `TYPE REF TO /AWS1/CL_CNTEVALFRMAUTOEVALC00` `/AWS1/CL_CNTEVALFRMAUTOEVALC00`¶

Configuration information about automated evaluations.

`iv_clienttoken` `TYPE /AWS1/CNTCLIENTTOKEN` `/AWS1/CNTCLIENTTOKEN`¶

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

`it_tags` `TYPE /AWS1/CL_CNTTAGMAP_W=>TT_TAGMAP` `TT_TAGMAP`¶

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

RETURNING¶

`oo_output` `TYPE REF TO /aws1/cl_cntcreateevalformrsp` `/AWS1/CL_CNTCREATEEVALFORMRSP`¶

Domain /AWS1/RT_ACCOUNT_ID

Primitive Type NUMC

Examples¶

Syntax Example¶

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->createevaluationform(
  io_autoevaluationconf = new /aws1/cl_cntevalfrmautoevalc00( ABAP_TRUE )
  io_scoringstrategy = new /aws1/cl_cntevalformscorings00(
    iv_mode = |string|
    iv_status = |string|
  )
  it_items = VALUE /aws1/cl_cntevaluationformitem=>tt_evaluationformitemslist(
    (
      new /aws1/cl_cntevaluationformitem(
        io_question = new /aws1/cl_cntevalformquestion(
          io_enablement = new /aws1/cl_cntevalfrmitemenbme00(
            io_condition = new /aws1/cl_cntevalfrmitemenbme01(
              it_operands = VALUE /aws1/cl_cntevalfrmitemenbme02=>tt_evalfrmitemenbmentcondope00(
                (
                  new /aws1/cl_cntevalfrmitemenbme02(
                    io_condition = new /aws1/cl_cntevalfrmitemenbme01( iv_operator = |string| )
                    io_expression = new /aws1/cl_cntevalfrmitemenbme03(
                      io_source = new /aws1/cl_cntevalfrmitemenbme04(
                        iv_refid = |string|
                        iv_type = |string|
                      )
                      it_values = VALUE /aws1/cl_cntevalfrmitemenbme05=>tt_evalfrmitemenbmentsrcvallst(
                        (
                          new /aws1/cl_cntevalfrmitemenbme05(
                            iv_refid = |string|
                            iv_type = |string|
                          )
                        )
                      )
                      iv_comparator = |string|
                    )
                  )
                )
              )
              iv_operator = |string|
            )
            iv_action = |string|
            iv_defaultaction = |string|
          )
          io_questiontypeproperties = new /aws1/cl_cntevalformquestion00(
            io_numeric = new /aws1/cl_cntevalformnumericq00(
              io_automation = new /aws1/cl_cntevalformnumericq02(
                io_answersource = new /aws1/cl_cntevalfrmquestiona00( |string| )
                io_propertyvalue = new /aws1/cl_cntnumericquestionp00( |string| )
              )
              it_options = VALUE /aws1/cl_cntevalformnumericq01=>tt_evalformnumericquestionop00(
                (
                  new /aws1/cl_cntevalformnumericq01(
                    io_automaticfailconf = new /aws1/cl_cntautomaticfailconf( |string| )
                    iv_automaticfail = ABAP_TRUE
                    iv_maxvalue = 123
                    iv_minvalue = 123
                    iv_score = 123
                  )
                )
              )
              iv_maxvalue = 123
              iv_minvalue = 123
            )
            io_singleselect = new /aws1/cl_cntevalformsinglese00(
              io_automation = new /aws1/cl_cntevalformsinglese02(
                io_answersource = new /aws1/cl_cntevalfrmquestiona00( |string| )
                it_options = VALUE /aws1/cl_cntevalformsinglese03=>tt_evalformsingleselquestion01(
                  (
                    new /aws1/cl_cntevalformsinglese03(
                      io_rulecategory = new /aws1/cl_cntsingleselquestio00(
                        iv_category = |string|
                        iv_condition = |string|
                        iv_optionrefid = |string|
                      )
                    )
                  )
                )
                iv_defaultoptionrefid = |string|
              )
              it_options = VALUE /aws1/cl_cntevalformsinglese01=>tt_evalformsingleselquestion00(
                (
                  new /aws1/cl_cntevalformsinglese01(
                    io_automaticfailconf = new /aws1/cl_cntautomaticfailconf( |string| )
                    iv_automaticfail = ABAP_TRUE
                    iv_refid = |string|
                    iv_score = 123
                    iv_text = |string|
                  )
                )
              )
              iv_displayas = |string|
            )
            io_text = new /aws1/cl_cntevalfrmtxtquesti00( new /aws1/cl_cntevalfrmtxtquesti01( new /aws1/cl_cntevalfrmquestiona00( |string| ) ) )
          )
          iv_instructions = |string|
          iv_notapplicableenabled = ABAP_TRUE
          iv_questiontype = |string|
          iv_refid = |string|
          iv_title = |string|
          iv_weight = '0.1'
        )
        io_section = new /aws1/cl_cntevalformsection(
          it_items = VALUE /aws1/cl_cntevaluationformitem=>tt_evaluationformitemslist(
          )
          iv_instructions = |string|
          iv_refid = |string|
          iv_title = |string|
          iv_weight = '0.1'
        )
      )
    )
  )
  it_tags = VALUE /aws1/cl_cnttagmap_w=>tt_tagmap(
    (
      VALUE /aws1/cl_cnttagmap_w=>ts_tagmap_maprow(
        value = new /aws1/cl_cnttagmap_w( |string| )
        key = |string|
      )
    )
  )
  iv_clienttoken = |string|
  iv_description = |string|
  iv_instanceid = |string|
  iv_title = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lv_resourceid = lo_result->get_evaluationformid( ).
  lv_arn = lo_result->get_evaluationformarn( ).
ENDIF.

/AWS1/IF_CNT=>CREATEEVALUATIONFORM()¶

About CreateEvaluationForm¶

Method Signature¶

IMPORTING¶

Required arguments:¶

iv_instanceid TYPE /AWS1/CNTINSTANCEID /AWS1/CNTINSTANCEID¶

iv_title TYPE /AWS1/CNTEVALUATIONFORMTITLE /AWS1/CNTEVALUATIONFORMTITLE¶

it_items TYPE /AWS1/CL_CNTEVALUATIONFORMITEM=>TT_EVALUATIONFORMITEMSLIST TT_EVALUATIONFORMITEMSLIST¶