LSTROUTINGPFLMANUALASSIGNM00()`¶

About ListRoutingProfileManualAssignmentQueues¶

Lists the manual assignment queues associated with a routing profile.

Use cases

Following are common uses cases for this API:

This API returns list of queues where contacts can be manually assigned or picked by an agent who has access to the Worklist app. The user can additionally filter on queues, if they have access to those queues (otherwise a invalid request exception will be thrown).

For information about how manual contact assignment works in the agent workspace, see the Access the Worklist app in the Amazon Connect agent workspace in the Amazon Connect Administrator Guide.

Important things to know

This API only returns the manual assignment queues associated with a routing profile. Use the ListRoutingProfileQueues API to list the auto assignment queues for the routing profile.

Endpoints: See Amazon Connect endpoints and quotas.

Method Signature¶

METHODS /AWS1/IF_CNT~LSTROUTINGPFLMANUALASSIGNM00
  IMPORTING
    !IV_INSTANCEID TYPE /AWS1/CNTINSTANCEID OPTIONAL
    !IV_ROUTINGPROFILEID TYPE /AWS1/CNTROUTINGPROFILEID OPTIONAL
    !IV_NEXTTOKEN TYPE /AWS1/CNTNEXTTOKEN OPTIONAL
    !IV_MAXRESULTS TYPE /AWS1/CNTMAXRESULT100 OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_cntlstroutingpflman01
  RAISING
    /AWS1/CX_CNTINTERNALSERVICEEX
    /AWS1/CX_CNTINVALIDPARAMETEREX
    /AWS1/CX_CNTINVALIDREQUESTEX
    /AWS1/CX_CNTRESOURCENOTFOUNDEX
    /AWS1/CX_CNTTHROTTLINGEX
    /AWS1/CX_CNTCLIENTEXC
    /AWS1/CX_CNTSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING¶

Required arguments:¶

`iv_instanceid` `TYPE /AWS1/CNTINSTANCEID` `/AWS1/CNTINSTANCEID`¶

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

`iv_routingprofileid` `TYPE /AWS1/CNTROUTINGPROFILEID` `/AWS1/CNTROUTINGPROFILEID`¶

The identifier of the routing profile.

Optional arguments:¶

`iv_nexttoken` `TYPE /AWS1/CNTNEXTTOKEN` `/AWS1/CNTNEXTTOKEN`¶

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

`iv_maxresults` `TYPE /AWS1/CNTMAXRESULT100` `/AWS1/CNTMAXRESULT100`¶

The maximum number of results to return per page.

RETURNING¶

`oo_output` `TYPE REF TO /aws1/cl_cntlstroutingpflman01` `/AWS1/CL_CNTLSTROUTINGPFLMAN01`¶

Domain /AWS1/RT_ACCOUNT_ID

Primitive Type NUMC

Examples¶

Syntax Example¶

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->lstroutingpflmanualassignm00(
  iv_instanceid = |string|
  iv_maxresults = 123
  iv_nexttoken = |string|
  iv_routingprofileid = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lv_nexttoken = lo_result->get_nexttoken( ).
  LOOP AT lo_result->get_routingpflmanualassign00( ) into lo_row.
    lo_row_1 = lo_row.
    IF lo_row_1 IS NOT INITIAL.
      lv_queueid = lo_row_1->get_queueid( ).
      lv_arn = lo_row_1->get_queuearn( ).
      lv_queuename = lo_row_1->get_queuename( ).
      lv_channel = lo_row_1->get_channel( ).
    ENDIF.
  ENDLOOP.
  lv_timestamp = lo_result->get_lastmodifiedtime( ).
  lv_regionname = lo_result->get_lastmodifiedregion( ).
ENDIF.

/AWS1/IF_CNT=>LSTROUTINGPFLMANUALASSIGNM00()¶