Use a chat agent - Amazon Quick Suite

Use a chat agent

You can use a Amazon Quick Suite chat agent to ask questions and to accomplish your tasks. When you ask a question, the chat agent analyzes the latest approved data shared with you to generate a comprehensive response.

You can ask complex questions in plain language and get a detailed response. You can also use a Quick Suite chat agent to perform tasks for you, such as draft an email message, create a ticket, or use flows.

To use custom chat agents

  1. Log in to the Quick Suite console.

  2. From the left navigation menu, select Chat agents

  3. Then, from the Actions column for the chat agent you want to share, select the menu icon, and then select Chat.

    This will open a chat interface that you use to interact with your chat agent.

You can interact with a chat agent in the following ways:

  • View and access example prompts to demonstrate possible questions and tasks

  • Get contextual responses from organizational data sources

  • Continue or start new conversations

  • Analyze data, including summarization and comparative analysis

  • Take actions like scheduling meetings and creating tickets

  • View source citations to responses with clickable numbered references

  • Upload files

  • View conversation history

Note

To learn more about chatting using chat agents, see Using Amazon Quick Suite chat.