We announced the upcoming end-of-support for the AWS CLI v1. For dates, additional details, and information on how to migrate, please refer to the linked announcement. For more information see the AWS CLI version 2 installation instructions and migration guide.
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Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.
Amazon Connect provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.
There are limits to the number of Amazon Connect resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide .
You can use an endpoint to connect programmatically to an Amazon Web Services service. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints .