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[ aws . connect ]

associate-email-address-alias

Description

Associates an email address alias with an existing email address in an Amazon Connect instance. This creates a forwarding relationship where emails sent to the alias email address are automatically forwarded to the primary email address.

Use cases

Following are common uses cases for this API:

  • Unified customer support : Create multiple entry points (for example, support@example.com, help@example.com, customercare@example.com) that all forward to a single agent queue for streamlined management.
  • Department consolidation : Forward emails from legacy department addresses (for example, sales@example.com, info@example.com) to a centralized customer service email during organizational restructuring.
  • Brand management : Enable you to use familiar brand-specific email addresses that forward to the appropriate Amazon Connect instance email address.
Important things to know
  • Each email address can have a maximum of one alias. You cannot create multiple aliases for the same email address.
  • If the alias email address already receives direct emails, it continues to receive direct emails plus forwarded emails.
  • You cannot chain email aliases together (that is, create an alias of an alias).
AssociateEmailAddressAlias does not return the following information:
  • A confirmation of the alias relationship details (you must call DescribeEmailAddress to verify).
  • The timestamp of when the association occurred.
  • The status of the forwarding configuration.

Endpoints : See Amazon Connect endpoints and quotas .

Related operations

See also: AWS API Documentation

Synopsis

  associate-email-address-alias
--email-address-id <value>
--instance-id <value>
--alias-configuration <value>
[--client-token <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]
[--debug]
[--endpoint-url <value>]
[--no-verify-ssl]
[--no-paginate]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--no-sign-request]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]

Options

--email-address-id (string)

The identifier of the email address.

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

--alias-configuration (structure)

Configuration object that specifies which email address will serve as the alias. The specified email address must already exist in the Amazon Connect instance and cannot already be configured as an alias or have an alias of its own.

EmailAddressId -> (string)

The email address ID.

Shorthand Syntax:

EmailAddressId=string

JSON Syntax:

{
  "EmailAddressId": "string"
}

--client-token (string)

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs .

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command’s default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination. If automatic pagination is disabled, the AWS CLI will only make one call, for the first page of results.

--output (string)

The formatting style for command output.

  • json
  • text
  • table

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

  • on
  • off
  • auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

Output

None