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[ aws . connect ]

associate-queue-email-addresses

Description

Associates a set of email addresses with a queue to enable agents to select different “From” (system) email addresses when replying to inbound email contacts or initiating outbound email contacts. This allows agents to handle email contacts across different brands and business units within the same queue.

Important things to know
  • You can associate up to 49 additional email addresses with a single queue, plus 1 default outbound email address, for a total of 50.
  • The email addresses must already exist in the Amazon Connect instance before they can be associated with a queue.
  • Agents will be able to select from these associated email addresses when handling email contacts in the queue.
  • For inbound email contacts, agents can select from email addresses associated with the queue where the contact was accepted.
  • For outbound email contacts, agents can select from email addresses associated with their default outbound queue configured in their routing profile.

See also: AWS API Documentation

Synopsis

  associate-queue-email-addresses
--instance-id <value>
--queue-id <value>
--email-addresses-config <value>
[--client-token <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]
[--debug]
[--endpoint-url <value>]
[--no-verify-ssl]
[--no-paginate]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--no-sign-request]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]
[--v2-debug]

Options

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

--queue-id (string)

The identifier for the queue.

--email-addresses-config (list)

Configuration list containing the email addresses to associate with the queue. Each configuration specifies an email address ID that should be linked to this queue for routing purposes.

(structure)

Configuration object that specifies an email address to be associated with a queue. This configuration contains the identifier of the email address that should be linked to the queue for routing email contacts.

EmailAddressId -> (string)

The identifier of the email address that should be associated with the queue. This email address must already exist in the Amazon Connect instance and will be used to route incoming email contacts to the specified queue.

Shorthand Syntax:

EmailAddressId=string ...

JSON Syntax:

[
  {
    "EmailAddressId": "string"
  }
  ...
]

--client-token (string)

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs .

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command’s default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination. If automatic pagination is disabled, the AWS CLI will only make one call, for the first page of results.

--output (string)

The formatting style for command output.

  • json
  • text
  • table

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

  • on
  • off
  • auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

--v2-debug (boolean)

Enable AWS CLI v2 migration assistance. Prints warnings if the command would face a breaking change after swapping AWS CLI v1 for AWS CLI v2 in the current environment. Prints one warning for each breaking change detected.

Output

None