Class ContactSearchSummaryAiAgentInfo

java.lang.Object
software.amazon.awssdk.services.connect.model.ContactSearchSummaryAiAgentInfo
All Implemented Interfaces:
Serializable, SdkPojo, ToCopyableBuilder<ContactSearchSummaryAiAgentInfo.Builder,ContactSearchSummaryAiAgentInfo>
@Generated("software.amazon.awssdk:codegen") public final class ContactSearchSummaryAiAgentInfo extends Object implements SdkPojo, Serializable, ToCopyableBuilder<ContactSearchSummaryAiAgentInfo.Builder,ContactSearchSummaryAiAgentInfo>

Information of the AI agent involved in the contact.

See Also:

  • Method Details

    • aiAgentVersionId

      public final String aiAgentVersionId()

      The unique identifier that specifies both the AI agent ID and its version number that was involved in the contact.

      Returns:
      The unique identifier that specifies both the AI agent ID and its version number that was involved in the contact.

    • aiAgentEscalated

      public final Boolean aiAgentEscalated()

      A boolean flag indicating whether the contact initially handled by this AI agent was escalated to a human agent.

      Returns:
      A boolean flag indicating whether the contact initially handled by this AI agent was escalated to a human agent.

    • aiUseCase

      public final AiUseCase aiUseCase()

      The use case or scenario for which the AI agent is involved in the contact. Valid values are AgentAssistance and SelfService.

      If the service returns an enum value that is not available in the current SDK version, aiUseCase will return AiUseCase.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from aiUseCaseAsString().

      Returns:
      The use case or scenario for which the AI agent is involved in the contact. Valid values are AgentAssistance and SelfService.
      See Also:

    • aiUseCaseAsString

      public final String aiUseCaseAsString()

      The use case or scenario for which the AI agent is involved in the contact. Valid values are AgentAssistance and SelfService.

      If the service returns an enum value that is not available in the current SDK version, aiUseCase will return AiUseCase.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from aiUseCaseAsString().

      Returns:
      The use case or scenario for which the AI agent is involved in the contact. Valid values are AgentAssistance and SelfService.
      See Also:

    • toBuilder

      public ContactSearchSummaryAiAgentInfo.Builder toBuilder()
      Description copied from interface: ToCopyableBuilder
      Take this object and create a builder that contains all of the current property values of this object.
      Specified by:
      toBuilder in interface ToCopyableBuilder<ContactSearchSummaryAiAgentInfo.Builder,ContactSearchSummaryAiAgentInfo>
      Returns:
      a builder for type T

    • builder

      public static ContactSearchSummaryAiAgentInfo.Builder builder()

    • serializableBuilderClass

      public static Class<? extends ContactSearchSummaryAiAgentInfo.Builder> serializableBuilderClass()

    • hashCode

      public final int hashCode()
      Overrides:
      hashCode in class Object

    • equals

      public final boolean equals(Object obj)
      Overrides:
      equals in class Object

    • equalsBySdkFields

      public final boolean equalsBySdkFields(Object obj)
      Description copied from interface: SdkPojo
      Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in an SdkPojo class, and is generated based on a service model.

      If an SdkPojo class does not have any inherited fields, equalsBySdkFields and equals are essentially the same.

      Specified by:
      equalsBySdkFields in interface SdkPojo
      Parameters:
      obj - the object to be compared with
      Returns:
      true if the other object equals to this object by sdk fields, false otherwise.

    • toString

      public final String toString()
      Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
      Overrides:
      toString in class Object

    • getValueForField

      public final <T> Optional<T> getValueForField(String fieldName, Class<T> clazz)

    • sdkFields

      public final List<SdkField<?>> sdkFields()
      Specified by:
      sdkFields in interface SdkPojo
      Returns:
      List of SdkField in this POJO. May be empty list but should never be null.

    • sdkFieldNameToField

      public final Map<String,SdkField<?>> sdkFieldNameToField()
      Specified by:
      sdkFieldNameToField in interface SdkPojo
      Returns:
      The mapping between the field name and its corresponding field.