Terjemahan disediakan oleh mesin penerjemah. Jika konten terjemahan yang diberikan bertentangan dengan versi bahasa Inggris aslinya, utamakan versi bahasa Inggris.
Izin yang diperlukan untuk menggunakan kebijakan IAM khusus untuk mengelola akses ke konsol Connect Customer
Jika Anda menggunakan kebijakan IAM khusus untuk mengelola akses ke konsol Connect Customer, pengguna Anda memerlukan beberapa atau semua izin yang tercantum dalam artikel ini, tergantung pada tugas yang perlu mereka lakukan.
Menggunakan connect:* dalam kebijakan IAM khusus memberi pengguna Anda semua izin Connect Customer yang tercantum dalam artikel ini.
Halaman tertentu di konsol Connect Customer, seperti Tugas dan Profil Pelanggan, mengharuskan Anda menambahkan izin ke kebijakan sebaris Anda.
AWS kebijakan terkelola: AmazonConnect _ FullAccess kebijakan
Untuk mengizinkan read/write akses penuh ke Connect Customer, Anda harus melampirkan dua kebijakan ke pengguna, grup, atau peran Anda. Lampirkan AmazonConnect_FullAccess kebijakan dan kebijakan khusus dengan konten berikut:
- JSON
-
-
{
"Version":"2012-10-17",
"Statement": [
{
"Sid": "AttachAnyPolicyToAmazonConnectRole",
"Effect": "Allow",
"Action": "iam:PutRolePolicy",
"Resource": "arn:aws:iam::*:role/aws-service-role/connect.amazonaws.com/AWSServiceRoleForAmazonConnect*"
}
]
}
Untuk memungkinkan pengguna membuat instance, pastikan bahwa mereka memiliki izin yang diberikan oleh AmazonConnect_FullAccess kebijakan.
Saat Anda menggunakan AmazonConnect_FullAccess kebijakan, perhatikan hal berikut:
-
Hak istimewa tambahan diperlukan untuk membuat bucket Amazon S3 dengan nama pilihan Anda, atau menggunakan bucket yang ada saat membuat atau memperbarui instance dari Connect Customer situs web admin. Jika Anda memilih lokasi penyimpanan default untuk rekaman panggilan, transkrip obrolan, pesan email, lampiran, transkrip panggilan, dan data lainnya, sistem akan ditambahkan ke objek tersebut. "amazon-connect-"
-
Kunci aws/connect KMS tersedia untuk digunakan sebagai opsi enkripsi default. Untuk menggunakan kunci enkripsi khusus, tetapkan hak istimewa KMS tambahan kepada pengguna.
-
Tetapkan hak istimewa tambahan kepada pengguna untuk melampirkan AWS sumber daya lain seperti Amazon Polly, Streaming Media Langsung, Streaming Data, dan bot Lex ke instans Connect Customer mereka.
AWS kebijakan terkelola: AmazonConnectReadOnlyAccess kebijakan
Untuk mengizinkan akses hanya-baca, Anda hanya perlu melampirkan kebijakan. AmazonConnectReadOnlyAccess
Connect Customer console home page
Gambar berikut menunjukkan contoh halaman beranda Connect Customer console, dengan tanda panah menunjuk ke alias instance. Pilih alias instance untuk menavigasi ke halaman instance terperinci.
Gunakan izin yang tercantum dalam tabel berikut untuk mengelola akses ke halaman ini.
| Action/Use kasus |
Izin diperlukan |
Daftar contoh
|
connect:ListInstances
ds:DescribeDirectories
|
Jelaskan contoh: Lihat detail instance/pengaturan saat ini
|
connect:DescribeInstance
connect:ListLambdaFunctions
connect:ListLexBots
connect:ListInstanceStorageConfigs
connect:ListApprovedOrigins
connect:ListSecurityKeys
connect:DescribeInstanceAttributes
connect:DescribeInstanceStorageConfig
ds:DescribeDirectories
|
Buat contoh
|
connect:AssociateCustomerProfilesDomain
connect:CreateInstance
connect:DescribeInstance
connect:ListInstances
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceAttribute
ds:CheckAlias
ds:CreateAlias
ds:AuthorizeApplication
ds:UnauthorizeApplication
ds:CreateIdentityPoolDirectory
ds:DescribeDirectories
iam:CreateServiceLinkedRole
iam:PutRolePolicy
kms:CreateGrant
kms:DescribeKey
kms:ListAliases
kms:RetireGrant
logs:CreateLogGroup
s3:CreateBucket
s3:GetBucketLocation
s3:ListAllMyBuckets
servicequotas:GetServiceQuota
profile:CreateDomain
profile:GetDomain
profile:GetProfileObjectType
profile:ListAccountIntegrations
profile:ListDomains
profile:ListProfileObjectTypeTemplates
profile:PutIntegration
|
Hapus contoh
|
connect:DescribeInstance
connect:DeleteInstance
connect:ListInstances
ds:DescribeDirectories
ds:DeleteDirectory
ds:UnauthorizeApplication
|
Halaman contoh rinci
Gambar berikut menunjukkan menu navigasi yang Anda gunakan untuk mengakses setiap halaman contoh rinci.
Untuk mengakses halaman instans terperinci, Anda memerlukan izin ke halaman beranda Connect Customer console (describe/list). Atau, gunakan AmazonConnectReadOnlyAccess kebijakan.
Tabel berikut mencantumkan izin granular untuk setiap halaman contoh rinci.
Untuk melakukan Edit tindakan, pengguna juga perlu List dan Describe izin.
Halaman Ikhtisar
| Action/Use kasus |
Izin diperlukan |
| Buat peran terkait layanan |
connect:DescribeInstance
connect:ListInstances
connect:DescribeInstanceAttribute
connect:UpdateInstanceAttribute
connect:ListIntegrationAssociations
profile:ListAccountIntegrations
ds:DescribeDirectories
iam:CreateServiceLinkedRole
iam:PutRolePolicy
|
Halaman telepon
| Action/Use kasus |
Izin diperlukan |
| Lihat opsi telepon |
connect:DescribeInstance
|
Enable/Disable opsi telepon
|
connect:UpdateInstanceAttribute
|
Lihat kampanye keluar
|
connect-campaigns:GetConnectInstanceConfig
connect-campaigns:GetInstanceOnboardingJobStatus
connect:DescribeInstance
connect:DescribeInstanceAttribute
kms:DescribeKey
|
Enable/disable kampanye keluar
|
connect-campaigns:GetConnectInstanceConfig
connect-campaigns:GetInstanceOnboardingJobStatus
connect-campaigns:StartInstanceOnboardingJob
connect-campaigns:DeleteInstanceOnboardingJob
connect-campaigns:DeleteConnectInstanceConfig
connect:DescribeInstance
connect:DescribeInstanceAttribute
connect:UpdateInstanceAttribute
iam:CreateServiceLinkedRole
iam:DeleteServiceLinkedRole
iam:AttachRolePolicy
iam:PutRolePolicy
iam:DeleteRolePolicy
events:PutRule
events:PutTargets
events:DeleteRule
events:RemoveTargets
events:DescribeRule
events:ListTargetsByRule
ds:DescribeDirectories
kms:DescribeKey
kms:ListKeys
kms:CreateGrant
kms:RetireGrant
|
Halaman penyimpanan data
Bagian perekaman panggilan
| Action/Use kasus |
Izin diperlukan |
Lihat rekaman panggilan |
connect:DescribeInstance
connect:ListInstanceStorageConfigs
connect:DescribeInstanceStorageConfig
|
Edit rekaman panggilan
|
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect:DisassociateInstanceStorageConfig
s3:ListAllMyBuckets
s3:GetBucketLocation
s3:GetBucketAcl
s3:CreateBucket
kms:CreateGrant
kms:DescribeKey
kms:ListAliases
kms:RetireGrant
iam:PutRolePolicy
|
Bagian perekaman layar
| Action/Use kasus |
Izin diperlukan |
Lihat perekaman layar |
connect:DescribeInstance
connect:ListInstanceStorageConfigs
connect:DescribeInstanceStorageConfig
|
Edit perekaman layar
|
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect:DisassociateInstanceStorageConfig
s3:ListAllMyBuckets
s3:GetBucketLocation
s3:GetBucketAcl
s3:CreateBucket
iam:PutRolePolicy
kms:CreateGrant
kms:DescribeKey
kms:ListAliases
kms:RetireGrant
|
Bagian transkrip obrolan
| Action/Use kasus |
Izin diperlukan |
Lihat transkrip obrolan |
connect:DescribeInstance
connect:DescribeInstanceStorageConfig
connect:ListInstanceStorageConfigs
|
Edit transkrip obrolan |
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect:DisassociateInstanceStorageConfig
s3:ListAllMyBuckets
s3:GetBucketLocation
s3:GetBucketAcl
s3:CreateBucket
kms:CreateGrant
kms:DescribeKey
kms:ListAliases
kms:RetireGrant
iam:PutRolePolicy
|
Bagian lampiran
| Action/Use kasus |
Izin diperlukan |
Lihat lampiran |
connect:DescribeInstance
connect:DescribeInstanceStorageConfig
connect:ListInstanceStorageConfigs
|
Edit lampiran |
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect:DisassociateInstanceStorageConfig
s3:ListAllMyBuckets
s3:GetBucketLocation
s3:CreateBucket
s3:GetBucketAcl
kms:CreateGrant
kms:DescribeKey
kms:ListAliases
kms:RetireGrant
iam:PutRolePolicy
|
| Action/Use kasus |
Izin diperlukan |
Lihat streaming media langsung |
connect:DescribeInstance
connect:ListInstanceStorageConfigs
connect:DescribeInstanceStorageConfig
|
Edit streaming media langsung |
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect:DisassociateInstanceStorageConfig
kms:CreateGrant
kms:DescribeKey
kms:RetireGrant
iam:PutRolePolicy
|
Bagian laporan yang diekspor
| Action/Use kasus |
Izin diperlukan |
Lihat laporan yang diekspor |
connect:DescribeInstance
connect:ListInstanceStorageConfigs
connect:DescribeInstanceStorageConfig
|
Edit laporan yang diekspor |
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect: DisassociateInstanceStorageConfig
s3:ListAllMyBuckets
s3:GetBucketLocation
s3:CreateBucket
kms:DescribeKey
kms:ListAliases
kms:RetireGrant
kms:CreateGrant
iam:PutRolePolicy
|
Halaman streaming data
Bagian catatan kontak
| Action/Use kasus |
Izin diperlukan |
Lihat streaming data - Catatan kontak |
connect:DescribeInstance
connect:ListInstanceStorageConfigs
connect:DescribeInstanceStorageConfig
|
Edit catatan kontak |
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect:DisassociateInstanceStorageConfig
firehose:ListDeliveryStreams
firehose:DescribeDeliveryStream
kinesis:ListStreams
kinesis:DescribeStream
iam:PutRolePolicy
|
Bagian acara agen
| Action/Use kasus |
Izin diperlukan |
Lihat streaming data - Acara agen |
connect:DescribeInstance
connect:ListInstanceStorageConfigs
connect:DescribeInstanceStorageConfig
|
Edit acara agen |
connect:AssociateInstanceStorageConfig
connect:UpdateInstanceStorageConfig
connect:DisassociateInstanceStorageConfig
kinesis:ListStreams
kinesis: DescribeStream
iam:PutRolePolicy
|
Halaman Arus
Bagian kunci keamanan mengalir
| Action/Use kasus |
Izin diperlukan |
Lihat kunci keamanan alur |
connect:DescribeInstance
connect:ListSecurityKeys
|
Add/remove kunci keamanan aliran |
connect:AssociateSecurityKey
connect:DisassociateSecurityKey
|
Bagian Lex bot
| Action/Use kasus |
Izin diperlukan |
Lihat Lex bots |
connect:ListLexBots
connect:ListBots
|
Add/remove Lex bot |
lex:GetBots
lex:GetBot
lex:CreateResourcePolicy
lex:DeleteResourcePolicy
lex:UpdateResourcePolicy
lex:DescribeBotAlias
lex:ListBotAliases
lex:ListBots
connect:AssociateBot
connect:DisassociateBot
connect:ListBots
connect:AssociateLexBot
connect:DisassociateLexBot
connect:ListLexBots
iam:PutRolePolicy
|
Bagian fungsi Lambda
| Action/Use kasus |
Izin diperlukan |
Lihat fungsi Lambda |
connect:ListLambdaFunctions
|
Add/remove Fungsi Lambda |
connect:ListLambdaFunctions
connect:AssociateLambdaFunction
connect:DisassociateLambdaFunction
iam:PutRolePolicy
lambda:ListFunctions
lambda:AddPermission
lambda:RemovePermission
|
| Action/Use kasus |
Izin diperlukan |
Lihat konfigurasi log alur |
connect:DescribeInstance
connect:DescribeInstanceAttribute
|
Enable/disable log aliran |
logs:CreateLogGroup
|
Bagian Amazon Polly
| Action/Use kasus |
Izin diperlukan |
Lihat opsi Amazon Polly |
connect:DescribeInstance
connect:DescribeInstanceAttribute
|
Perbarui opsi Amazon Polly |
connect:UpdateInstanceAttribute
|
Lensa Kontak halaman konektor
| Action/Use kasus |
Izin diperlukan |
Lihat Contact Lens konektor |
connect:ListIntegrationAssociations
chime:GetVoiceConnector
chime:GetVoiceConnectorLoggingConfiguration
chime:GetVoiceConnectorTermination
chime:GetVoiceConnectorTerminationHealth
chime:ListVoiceConnectors
chime:ListVoiceConnectorTerminationCredentials
chime:GetVoiceConnectorExternalSystemsConfiguration
|
Add/Update/Remove Contact Lenskonektor |
chime:CreateVoiceConnector
chime:DeleteVoiceConnector
chime:DeleteVoiceConnectorTermination
chime:DeleteVoiceConnectorTerminationCredentials
chime:GetVoiceConnector
chime:GetVoiceConnectorLoggingConfiguration
chime:GetVoiceConnectorTermination
chime:GetVoiceConnectorTerminationHealth
chime:ListVoiceConnectors
chime:ListVoiceConnectorTerminationCredentials
chime:PutVoiceConnectorLoggingConfiguration
chime:PutVoiceConnectorTermination
chime:PutVoiceConnectorTerminationCredentials
chime:UpdateVoiceConnector
chime:CreateConnectAnalyticsConnector
chime:PutVoiceConnectorExternalSystemsConfiguration
chime:GetVoiceConnectorExternalSystemsConfiguration
chime:DeleteVoiceConnectorExternalSystemsConfiguration
chime:AssociateVoiceConnectorConnect
chime:DisassociateVoiceConnectorConnect
chime:TagResources
chime:UntagResources
chime:ListTagsForResource
|
Halaman integrasi transfer suara
| Action/Use kasus |
Izin diperlukan |
Lihat konektor transfer suara eksternal |
connect:ListIntegrationAssociations
chime:GetVoiceConnector
chime:GetVoiceConnectorLoggingConfiguration
chime:GetVoiceConnectorTermination
chime:GetVoiceConnectorTerminationHealth
chime:ListVoiceConnectors
chime:ListVoiceConnectorTerminationCredentials
chime:GetVoiceConnectorExternalSystemsConfiguration
servicequotas:GetServiceQuota
|
Add/Update/Remove konektor transfer suara eksternal |
connect:CreateIntegrationAssociation
connect:DeleteIntegrationAssociation
connect:ListIntegrationAssociations
chime:CreateConnectCallTransferConnector
chime:CreateVoiceConnector
chime:DeleteVoiceConnector
chime:DeleteVoiceConnectorTermination
chime:DeleteVoiceConnectorTerminationCredentials
chime:GetVoiceConnector
chime:GetVoiceConnectorLoggingConfiguration
chime:GetVoiceConnectorOrigination
chime:GetVoiceConnectorTermination
chime:GetVoiceConnectorTerminationHealth
chime:ListVoiceConnectors
chime:ListVoiceConnectorTerminationCredentials
chime:PutVoiceConnectorLoggingConfiguration
chime:PutVoiceConnectorOrigination
chime:PutVoiceConnectorTermination
chime:PutVoiceConnectorTerminationCredentials
chime:UpdateVoiceConnector
chime:CreateConnectAnalyticsConnector
chime:PutVoiceConnectorExternalSystemsConfiguration
chime:GetVoiceConnectorExternalSystemsConfiguration
chime:DeleteVoiceConnectorExternalSystemsConfiguration
chime:AssociateVoiceConnectorConnect
chime:DisassociateVoiceConnectorConnect
chime:TagResources
chime:UntagResources
chime:ListTagsForResource
servicequotas:GetServiceQuota
|
Halaman integrasi aplikasi
| Action/Use kasus |
Izin diperlukan |
Lihat asal yang disetujui |
connect:DescribeInstance
connect:ListApprovedOrigins
|
Edit asal yang disetujui |
connect: AssociateApprovedOrigin
connect:ListApprovedOrigins
connect:DisassociateApprovedOrigin
|
Halaman Profil Pelanggan
| Action/Use kasus |
Izin diperlukan |
Lihat profil pelanggan |
app-integrations:ListEventIntegrations
appflow:DescribeConnectorEntity
appflow:DescribeConnectorProfiles
appflow:DescribeFlow
appflow:ListFlows
appflow:ListConnectorEntities
appflow:ListConnectorProfiles
cloudwatch:GetMetricData
connect:DescribeInstance
connect:ListInstances
ds:DescribeDirectories
iam:ListRoles
kinesis:DescribeStreamSummary
kms:Decrypt
kms:DescribeKey
kms:GenerateDataKey
kms:ListKeys
profile:GetCalculatedAttributeDefinition
profile:GetDomain
profile:GetEventStream
profile:GetIdentityResolutionJob
profile:GetIntegration
profile:GetProfileObjectType
profile:GetProfileObjectTypeTemplate
profile:GetWorkflow
profile:ListAccountIntegrations
profile:ListCalculatedAttributeDefinitions
profile:ListDomains
profile:ListDomainLayouts
profile:ListEventStreams
profile:ListIdentityResolutionJobs
profile:ListIntegrations
profile:ListProfileObjectTypes
profile:ListProfileObjectTypeTemplates
profile:ListRecommenders
profile:ListSegmentDefinitions
sqs:ListQueues
|
Edit profil pelanggan |
app-integrations:CreateEventIntegration
app-integrations:ListEventIntegrations
appflow:CreateFlow
appflow:CreateConnectorProfile
appflow:DescribeFlow
appflow:DeleteFlow
appflow:DescribeConnectorEntity
appflow:DescribeConnectorProfiles
appflow:ListFlows
appflow:ListConnectorEntities
appflow:ListConnectorProfiles
appflow:StartFlow
cloudwatch:GetMetricData
connect:DescribeInstance
connect:ListInstances
ds:DescribeDirectories
events:CreateEventBus
events:DescribeEventBus
events:DescribeEventSource
events:ListEventSources
iam:CreateRole
iam:CreatePolicy
iam:AttachRolePolicy
iam:ListRoles
iam:PutRolePolicy
kinesis:DescribeStreamSummary
kinesis:ListStreams
kms:CreateGrant
kms:Decrypt
kms:DescribeKey
kms:GenerateDataKey
kms:ListAliases
kms:ListKeys
kms:ListGrants
profile:CreateCalculatedAttributeDefinition
profile:CreateDomain
profile:CreateDomainLayout
profile:CreateEventStream
profile:CreateIntegrationWorkflow
profile:CreateSegmentDefinition
profile:DeleteEventStream
profile:DeleteIntegration
profile:DeleteDomain
profile:DeleteProfileObjectType
profile:DetectProfileObjectType
profile:GetCalculatedAttributeDefinition
profile:GetDomain
profile:GetEventStream
profile:GetIdentityResolutionJob
profile:GetIntegration
profile:GetProfileObjectType
profile:GetProfileObjectTypeTemplate
profile:GetWorkflow
profile:ListAccountIntegrations
profile:ListCalculatedAttributeDefinitions
profile:ListDomains
profile:ListDomainLayouts
profile:ListEventStreams
profile:ListIdentityResolutionJobs
profile:ListIntegrations
profile:ListProfileObjectTypes
profile:ListProfileObjectTypeTemplates
profile:ListSegmentDefinitions
profile:PutIntegration
profile:PutProfileObjectType
profile:TagResource
profile:UntagResource
profile:UpdateDomain
s3:GetBucketLocation
s3:GetBucketPolicy
s3:GetObject
s3:HeadBucket
s3:ListAllMyBuckets
s3:ListBucket
s3:ListObjectsV2
s3:PutBucketPolicy
s3:SelectObjectContent
sqs:ListQueues
|
Halaman tugas
| Action/Use kasus |
Izin diperlukan |
Lihat Integrasi Tugas |
app-integrations:GetEventIntegration
connect:ListIntegrationAssociations
|
Edit Integrasi Tugas |
app-integrations:CreateEventIntegration
app-integrations:GetEventIntegration
app-integrations:ListEventIntegrations
app-integrations:DeleteEventIntegrationAssociation
app-integrations:CreateEventIntegrationAssociation
appflow:CreateFlow
appflow:CreateConnectorProfile
appflow:DescribeFlow
appflow:DeleteFlow
appflow:DeleteConnectorProfile
appflow:DescribeConnectorEntity
appflow:ListFlows
appflow:ListConnectorEntities
appflow:StartFlow
connect:ListIntegrationAssociations
connect:DeleteIntegrationAssociation
connect:ListUseCases
connect:DeleteUseCase
events:ActivateEventSource
events:CreateEventBus
events:DescribeEventBus
events:DescribeEventSource
events:ListEventSources
events:ListTargetsByRule
events:PutRule
events:PutTargets
events:DeleteRule
events:RemoveTargets
kms:CreateGrant
kms:DescribeKey
kms:ListAliases
kms:ListKeys
kms:ListGrants
|
Halaman email
| Action/Use kasus |
Izin diperlukan |
Lihat domain dan alamat email |
ses:GetIdentityVerificationAttributes
ses:DescribeReceiptRule
ses:DescribeActiveReceiptRuleSet
ses:GetEmailIdentity
ses:DescribeReceiptRuleSet
ses:GetConfigurationSetEventDestinations
ses:GetConfigurationSet
|
Edit domain dan alamat email |
ses:CreateReceiptRule
ses:UpdateReceiptRule
ses:SetActiveReceiptRuleSet
ses:CreateReceiptRuleSet
ses:CreateEmailIdentity
ses:TagResource
ses:UntagResource
ses:DeleteReceiptRule
ses:DeleteReceiptRuleSet
ses:CloneReceiptRuleSet
ses:CreateConfigurationSet
ses:CreateConfigurationSetEventDestination
ses:PutEmailIdentityConfigurationSetAttributes
ses:CreateEmailIdentityPolicy
ses:UpdateEmailIdentityPolicy
ses:DeleteEmailIdentityPolicy
iam:CreateServiceLinkedRole
iam:PassRole
iam:CreateRole
iam:CreatePolicy
|
Halaman kasus
| Action/Use kasus |
Izin diperlukan |
Lihat detail domain Kasus |
connect:ListInstances
ds:DescribeDirectories
connect:ListIntegrationAssociations
cases:GetDomain
|
Onboard ke Kasus |
connect:ListInstances
connect:ListIntegrationAssociations
cases:GetDomain
cases:CreateDomain
connect:CreateIntegrationAssociation
connect:DescribeInstance
iam:PutRolePolicy
|
Halaman otentikasi pelanggan
| Action/Use kasus |
Izin diperlukan |
Lihat otentikasi pelanggan |
connect:ListIntegrationAssociations
cognito-idp:ListUserPools
cognito-idp:DescribeUserPool
|
Onboard ke otentikasi pelanggan |
connect:CreateIntegrationAssociation
connect:DeleteIntegrationAssociation
connect:ListIntegrationAssociations
cognito-idp:ListUserPools
cognito-idp:DescribeUserPool
cognito-idp:ListUserPoolClients
cognito-idp:TagResource
cognito-idp:CreateUserPool
|
Halaman kampanye keluar
| Tindakan/Kasus penggunaan |
Izin diperlukan |
| Lihat kampanye keluar |
connect:ListIntegrationAssociations
connect:ListPhoneNumbersV2
connect:SearchEmailAddresses
connect:DescribeInstance
connect:DescribeInstanceAttribute
kms:DescribeKey
kms:ListKeys
profile:ListAccountIntegrations
profile:ListIntegrations
profile:ListDomains
profile:GetDomain
wisdom:ListKnowledgeBases
wisdom:GetKnowledgeBase
connect-campaigns:GetInstanceOnboardingJobStatus
connect-campaigns:GetConnectInstanceConfig
connect-campaigns:ListConnectInstanceIntegrations
|
| Buat kampanye keluar |
connect-campaigns:StartInstanceOnboardingJob
connect-campaigns:DeleteInstanceOnboardingJob
connect-campaigns:GetConnectInstanceConfig
connect-campaigns:GetInstanceOnboardingJobStatus
connect-campaigns:DeleteConnectInstanceConfig
connect:DescribeInstance
connect:DescribeInstanceAttribute
connect:UpdateInstanceAttribute
iam:CreateServiceLinkedRole
iam:DeleteServiceLinkedRole
iam:AttachRolePolicy
iam:PutRolePolicy
iam:DeleteRolePolicy
events:PutRule
events:PutTargets
events:DeleteRule
events:RemoveTargets
events:DescribeRule
events:ListTargetsByRule
ds:DescribeDirectories
kms:DescribeKey
kms:ListKeys
kms:CreateGrant
kms:RetireGrant
profile:CreateDomain
profile:ListAccountIntegrations
profile:ListIntegrations
profile:PutIntegration
profile:PutProfileObjectType
connect:CreateIntegrationAssociation
connect:ListIntegrationAssociations
connect:UpdateInstanceAttribute
connect:AssociateCustomerProfilesDomain
connect-campaigns:ListConnectInstanceIntegrations
connect-campaigns:PutConnectInstanceIntegration
wisdom:CreateKnowledgeBase
wisdom:ListKnowledgeBases
|
Halaman Connect AI agent
| Action/Use kasus |
Izin diperlukan |
Lihat domain dan integrasi |
wisdom:ListAssistantAssociations
appflow:DescribeConnectorProfiles
app-integrations:GetDataIntegration
connect:DescribeInstance
connect:DescribeInstanceAttribute
connect:ListIntegrationAssociations
kms:DescribeKey
kms:ListGrants
wisdom:GetAssistant
wisdom:GetKnowledgeBase
wisdom:ListAssistantAssociations
|
Menambah atau menghapus domain |
connect:CreateIntegrationAssociation
connect:DeleteIntegrationAssociation
connect:ListIntegrationAssociations
iam:DeleteRolePolicy
iam:PutRolePolicy
kms:CreateGrant
kms:DescribeKey
kms:ListAliases
wisdom:CreateAssistant
wisdom:DeleteAssistant
wisdom:GetAssistant
wisdom:ListAssistantAssociations
wisdom:ListAssistants
wisdom:TagResource
|
Menambah atau menghapus integrasi |
wisdom:ListAssistantAssociations
app-integrations:CreateDataIntegration
app-integrations:CreateDataIntegrationAssociation
app-integrations:DeleteDataIntegrationAssociation
app-integrations:GetDataIntegration
app-integrations:ListDataIntegrations
appflow:CreateConnectorProfile
appflow:CreateFlow
appflow:DeleteFlow
appflow:DescribeConnector
appflow:DescribeConnectorEntity
appflow:DescribeConnectorProfiles
appflow:DescribeConnectors
appflow:DescribeFlow
appflow:ListConnectorEntities
appflow:StartFlow
appflow:StopFlow
appflow:TagResource
appflow:UseConnectorProfile
connect:CreateIntegrationAssociation
connect:DeleteIntegrationAssociation
connect:ListIntegrationAssociations
iam:DeleteRolePolicy
iam:PutRolePolicy
kms:CreateGrant
kms:Decrypt
kms:DescribeKey
kms:GenerateDataKey
kms:ListAliases
kms:ListGrants
secretsmanager:CreateSecret
secretsmanager:PutResourcePolicy
wisdom:CreateAssistantAssociation
wisdom:CreateKnowledgeBase
wisdom:DeleteAssistantAssociation
wisdom:DeleteKnowledgeBase
wisdom:GetAssistant
wisdom:GetKnowledgeBase
wisdom:ListAssistantAssociations
wisdom:ListKnowledgeBases
wisdom:TagResource
|
Halaman ID Suara
| Action/Use kasus |
Izin diperlukan |
Lihat integrasi ID Suara |
voiceid:DescribeDomain
voiceid:ListDomains
voiceid:RegisterComplianceConsent
voiceid:DescribeComplianceConsent
connect:ListIntegrationAssociations
|
Edit integrasi ID Suara |
voiceid:DescribeDomain
voiceid:ListDomains
voiceid:RegisterComplianceConsent
voiceid:DescribeComplianceConsent
voiceid:UpdateDomain
voiceid:CreateDomain
connect:ListIntegrationAssociations
connect:CreateIntegrationAssociation
connect:DeleteIntegrationAssociation
events:PutRule
events:DeleteRule
events:PutTargets
events:RemoveTargets
iam:PutRolePolicy
|
Halaman peramalan, perencanaan kapasitas, dan penjadwalan
| Action/Use kasus |
Izin diperlukan |
Lihat peramalan, perencanaan kapasitas, dan penjadwalan |
connect:DescribeForecastingPlanningSchedulingIntegration
|
Aktifkan peramalan, perencanaan kapasitas, dan penjadwalan |
connect:UpdateInstanceAttribute
connect:StartForecastingPlanningSchedulingIntegration
|
Nonaktifkan peramalan, perencanaan kapasitas, dan penjadwalan |
connect:UpdateInstanceAttribute
connect:StopForecastingPlanningSchedulingIntegration
|
Federasi
Federasi SAFL
| Action/Use kasus |
Izin diperlukan |
Federasi SAFL |
connect:GetFederationToken
|
Admin/Emergency federasi
| Action/Use kasus |
Izin diperlukan |
Admin/Emergency federasi |
connect:AdminGetEmergencyAccessToken
|
