Terjemahan disediakan oleh mesin penerjemah. Jika konten terjemahan yang diberikan bertentangan dengan versi bahasa Inggris aslinya, utamakan versi bahasa Inggris.

# Izin yang diperlukan untuk menggunakan kebijakan IAM khusus untuk mengelola akses ke konsol Connect Customer
<a name="security-iam-amazon-connect-permissions"></a>

Jika Anda menggunakan kebijakan [IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/introduction.html) khusus untuk mengelola akses ke konsol Connect Customer, pengguna Anda memerlukan beberapa atau semua izin yang tercantum dalam artikel ini, tergantung pada tugas yang perlu mereka lakukan. 

**catatan**  
Menggunakan `connect:*` dalam kebijakan IAM khusus memberi pengguna Anda semua izin Connect Customer yang tercantum dalam artikel ini.

**catatan**  
Halaman tertentu di konsol Connect Customer, seperti [Tugas](#tasks-page) dan [Profil Pelanggan](#customer-profiles-page), mengharuskan Anda menambahkan izin ke kebijakan sebaris Anda. 

**Topics**
+ [AmazonConnect\_ FullAccess kebijakan](#amazonconnectfullaccesspolicy)
+ [AmazonConnectReadOnlyAccess kebijakan](#amazonconnectreadonlyaccesspolicy)
+ [Halaman beranda](#console-home-page-permissions)
+ [Halaman detail](#detail-pages)
+ [Halaman Ikhtisar](#overview-page)
+ [Halaman telepon](#telephony-page)
+ [Halaman penyimpanan data](#data-storage-page)
+ [Halaman streaming data](#data-streaming-page)
+ [Halaman Arus](#contact-flows-page)
+ [Contact Lenshalaman konektor](#contactlensconnectors-page)
+ [Halaman integrasi transfer suara](#voice-transfer-integrations-page)
+ [Halaman integrasi aplikasi](#application-integration-page)
+ [Halaman Profil Pelanggan](#customer-profiles-page)
+ [Halaman tugas](#tasks-page)
+ [Halaman email](#email-page)
+ [Halaman kasus](#cases-page)
+ [Halaman otentikasi pelanggan](#customer-authentication-page)
+ [Halaman kampanye keluar](#outbound-campaigns-page)
+ [Halaman Connect AI agent](#wisdom-page)
+ [Halaman ID Suara](#voiceid-page)
+ [Halaman peramalan, perencanaan kapasitas, dan penjadwalan](#forecasting-page)
+ [Federasi](#federations)

## AWS kebijakan terkelola: AmazonConnect \_ FullAccess kebijakan
<a name="amazonconnectfullaccesspolicy"></a>

Untuk mengizinkan read/write akses penuh ke Connect Customer, Anda harus melampirkan dua kebijakan ke pengguna, grup, atau peran Anda. Lampirkan `AmazonConnect_FullAccess` kebijakan dan kebijakan khusus dengan konten berikut:

------
#### [ JSON ]

****  

```
{ 
    "Version":"2012-10-17",		 	 	  
    "Statement": [ 
        { 
            "Sid": "AttachAnyPolicyToAmazonConnectRole", 
            "Effect": "Allow", 
            "Action": "iam:PutRolePolicy", 
            "Resource": "arn:aws:iam::*:role/aws-service-role/connect.amazonaws.com/AWSServiceRoleForAmazonConnect*" 
        } 
    ] 
}
```

------

Untuk memungkinkan pengguna membuat instance, pastikan bahwa mereka memiliki izin yang diberikan oleh `AmazonConnect_FullAccess` kebijakan.

Saat Anda menggunakan `AmazonConnect_FullAccess` kebijakan, perhatikan hal berikut:
+ Hak istimewa tambahan diperlukan untuk membuat bucket Amazon S3 dengan nama pilihan Anda, atau menggunakan bucket yang ada saat membuat atau memperbarui instance dari Connect Customer situs web admin. Jika Anda memilih lokasi penyimpanan default untuk rekaman panggilan, transkrip obrolan, pesan email, lampiran, transkrip panggilan, dan data lainnya, sistem akan ditambahkan ke objek tersebut. `"amazon-connect-"`
+ Kunci `aws/connect` KMS tersedia untuk digunakan sebagai opsi enkripsi default. Untuk menggunakan kunci enkripsi khusus, tetapkan hak istimewa KMS tambahan kepada pengguna.
+ Tetapkan hak istimewa tambahan kepada pengguna untuk melampirkan AWS sumber daya lain seperti Amazon Polly, Streaming Media Langsung, Streaming Data, dan bot Lex ke instans Connect Customer mereka. 

## AWS kebijakan terkelola: AmazonConnectReadOnlyAccess kebijakan
<a name="amazonconnectreadonlyaccesspolicy"></a>

Untuk mengizinkan akses hanya-baca, Anda hanya perlu melampirkan kebijakan. `AmazonConnectReadOnlyAccess`

## Connect Customer console home page
<a name="console-home-page-permissions"></a>

Gambar berikut menunjukkan contoh halaman beranda Connect Customer console, dengan tanda panah menunjuk ke alias instance. Pilih alias instance untuk menavigasi ke halaman instance terperinci.

![Halaman instans pusat kontak virtual Connect Customer, alias instance.](http://docs.aws.amazon.com/id_id/connect/latest/adminguide/images/instance.png)


Gunakan izin yang tercantum dalam tabel berikut untuk mengelola akses ke halaman ini.


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Daftar contoh | `connect:ListInstances`<br />`ds:DescribeDirectories` | 
| Jelaskan contoh: Lihat detail instance/pengaturan saat ini | `connect:DescribeInstance`<br />`connect:ListLambdaFunctions`<br />`connect:ListLexBots`<br />`connect:ListInstanceStorageConfigs`<br />`connect:ListApprovedOrigins`<br />`connect:ListSecurityKeys`<br />`connect:DescribeInstanceAttributes`<br />`connect:DescribeInstanceStorageConfig`<br />`ds:DescribeDirectories` | 
| Buat contoh | `connect:AssociateCustomerProfilesDomain`<br />`connect:CreateInstance`<br />`connect:DescribeInstance`<br />`connect:ListInstances`<br />`connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceAttribute`<br />`ds:CheckAlias`<br />`ds:CreateAlias`<br />`ds:AuthorizeApplication`<br />`ds:UnauthorizeApplication`<br />`ds:CreateIdentityPoolDirectory`<br />`ds:DescribeDirectories`<br />`iam:CreateServiceLinkedRole`<br />`iam:PutRolePolicy`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`kms:RetireGrant`<br />`logs:CreateLogGroup`<br />`s3:CreateBucket`<br />`s3:GetBucketLocation`<br />`s3:ListAllMyBuckets`<br />`servicequotas:GetServiceQuota`<br />`profile:CreateDomain`<br />`profile:GetDomain`<br />`profile:GetProfileObjectType`<br />`profile:ListAccountIntegrations`<br />`profile:ListDomains`<br />`profile:ListProfileObjectTypeTemplates`<br />`profile:PutIntegration` | 
| Hapus contoh | `connect:DescribeInstance`<br />`connect:DeleteInstance`<br />`connect:ListInstances`<br />`ds:DescribeDirectories`<br />`ds:DeleteDirectory`<br />`ds:UnauthorizeApplication` | 

## Halaman contoh rinci
<a name="detail-pages"></a>

Gambar berikut menunjukkan menu navigasi yang Anda gunakan untuk mengakses setiap halaman contoh rinci.

![Menu navigasi pada halaman Connect Customer instances.](http://docs.aws.amazon.com/id_id/connect/latest/adminguide/images/iam-custom-permissions-admin-console-telephony-page.png)


Untuk mengakses halaman instans terperinci, Anda memerlukan izin ke halaman beranda Connect Customer console (describe/list). Atau, gunakan `AmazonConnectReadOnlyAccess` kebijakan.

Tabel berikut mencantumkan izin granular untuk setiap halaman contoh rinci.

**catatan**  
Untuk melakukan `Edit` tindakan, pengguna juga perlu `List` dan `Describe` izin.

## Halaman Ikhtisar
<a name="overview-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Buat peran terkait layanan | `connect:DescribeInstance`<br />`connect:ListInstances`<br />`connect:DescribeInstanceAttribute`<br />`connect:UpdateInstanceAttribute`<br />`connect:ListIntegrationAssociations`<br />`profile:ListAccountIntegrations`<br />`ds:DescribeDirectories`<br />`iam:CreateServiceLinkedRole`<br />`iam:PutRolePolicy` | 

## Halaman telepon
<a name="telephony-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat opsi telepon | `connect:DescribeInstance` | 
| Enable/Disable opsi telepon  | `connect:UpdateInstanceAttribute` | 
| Lihat kampanye keluar | `connect-campaigns:GetConnectInstanceConfig`<br />`connect-campaigns:GetInstanceOnboardingJobStatus`<br />`connect:DescribeInstance`<br />`connect:DescribeInstanceAttribute`<br />`kms:DescribeKey` | 
| Enable/disable kampanye keluar | `connect-campaigns:GetConnectInstanceConfig`<br />`connect-campaigns:GetInstanceOnboardingJobStatus`<br />`connect-campaigns:StartInstanceOnboardingJob`<br />`connect-campaigns:DeleteInstanceOnboardingJob`<br />`connect-campaigns:DeleteConnectInstanceConfig`<br />`connect:DescribeInstance`<br />`connect:DescribeInstanceAttribute`<br />`connect:UpdateInstanceAttribute`<br />`iam:CreateServiceLinkedRole`<br />`iam:DeleteServiceLinkedRole`<br />`iam:AttachRolePolicy`<br />`iam:PutRolePolicy`<br />`iam:DeleteRolePolicy`<br />`events:PutRule`<br />`events:PutTargets`<br />`events:DeleteRule`<br />`events:RemoveTargets`<br />`events:DescribeRule`<br />`events:ListTargetsByRule`<br />`ds:DescribeDirectories`<br />`kms:DescribeKey`<br />`kms:ListKeys`<br />`kms:CreateGrant`<br />`kms:RetireGrant` | 

## Halaman penyimpanan data
<a name="data-storage-page"></a>

### Bagian perekaman panggilan
<a name="call-recording-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat rekaman panggilan | `connect:DescribeInstance`<br />`connect:ListInstanceStorageConfigs`<br />`connect:DescribeInstanceStorageConfig` | 
| Edit rekaman panggilan | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect:DisassociateInstanceStorageConfig`<br />`s3:ListAllMyBuckets`<br />`s3:GetBucketLocation`<br />`s3:GetBucketAcl`<br />`s3:CreateBucket`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`kms:RetireGrant`<br />`iam:PutRolePolicy` | 

### Bagian perekaman layar
<a name="screen-recording-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat perekaman layar | `connect:DescribeInstance`<br />`connect:ListInstanceStorageConfigs`<br />`connect:DescribeInstanceStorageConfig` | 
| Edit perekaman layar | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect:DisassociateInstanceStorageConfig`<br />`s3:ListAllMyBuckets`<br />`s3:GetBucketLocation`<br />`s3:GetBucketAcl`<br />`s3:CreateBucket`<br />`iam:PutRolePolicy`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`kms:RetireGrant` | 

### Bagian transkrip obrolan
<a name="chat-transcripts-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat transkrip obrolan | `connect:DescribeInstance`<br />`connect:DescribeInstanceStorageConfig`<br />`connect:ListInstanceStorageConfigs` | 
| Edit transkrip obrolan | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect:DisassociateInstanceStorageConfig`<br />`s3:ListAllMyBuckets`<br />`s3:GetBucketLocation`<br />`s3:GetBucketAcl`<br />`s3:CreateBucket`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`kms:RetireGrant`<br />`iam:PutRolePolicy` | 

### Bagian lampiran
<a name="attachments-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat lampiran | `connect:DescribeInstance`<br />`connect:DescribeInstanceStorageConfig`<br />`connect:ListInstanceStorageConfigs` | 
| Edit lampiran | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect:DisassociateInstanceStorageConfig`<br />`s3:ListAllMyBuckets`<br />`s3:GetBucketLocation`<br />`s3:CreateBucket`<br />`s3:GetBucketAcl`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`kms:RetireGrant`<br />`iam:PutRolePolicy` | 

### Bagian streaming media langsung
<a name="live-media-streaming-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat streaming media langsung | `connect:DescribeInstance`<br />`connect:ListInstanceStorageConfigs`<br />`connect:DescribeInstanceStorageConfig` | 
| Edit streaming media langsung | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect:DisassociateInstanceStorageConfig`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:RetireGrant`<br />`iam:PutRolePolicy` | 

### Bagian laporan yang diekspor
<a name="exported-reports-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat laporan yang diekspor | `connect:DescribeInstance`<br />`connect:ListInstanceStorageConfigs`<br />`connect:DescribeInstanceStorageConfig` | 
| Edit laporan yang diekspor | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect: DisassociateInstanceStorageConfig`<br />`s3:ListAllMyBuckets`<br />`s3:GetBucketLocation`<br />`s3:CreateBucket`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`kms:RetireGrant`<br />`kms:CreateGrant`<br />`iam:PutRolePolicy` | 

## Halaman streaming data
<a name="data-streaming-page"></a>

### Bagian catatan kontak
<a name="ctr-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat streaming data - Catatan kontak | `connect:DescribeInstance`<br />`connect:ListInstanceStorageConfigs`<br />`connect:DescribeInstanceStorageConfig` | 
| Edit catatan kontak | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect:DisassociateInstanceStorageConfig`<br />`firehose:ListDeliveryStreams`<br />`firehose:DescribeDeliveryStream`<br />`kinesis:ListStreams`<br />`kinesis:DescribeStream`<br />`iam:PutRolePolicy` | 

### Bagian acara agen
<a name="agent-events-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat streaming data - Acara agen | `connect:DescribeInstance`<br />`connect:ListInstanceStorageConfigs`<br />`connect:DescribeInstanceStorageConfig` | 
| Edit acara agen | `connect:AssociateInstanceStorageConfig`<br />`connect:UpdateInstanceStorageConfig`<br />`connect:DisassociateInstanceStorageConfig`<br />`kinesis:ListStreams`<br />`kinesis: DescribeStream`<br />`iam:PutRolePolicy` | 

## Halaman Arus
<a name="contact-flows-page"></a>

### Bagian kunci keamanan mengalir
<a name="security-keys-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat kunci keamanan alur | `connect:DescribeInstance`<br />`connect:ListSecurityKeys` | 
| Add/remove kunci keamanan aliran | `connect:AssociateSecurityKey`<br />`connect:DisassociateSecurityKey` | 

### Bagian Lex bot
<a name="lex-bots-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat Lex bots | `connect:ListLexBots`<br />`connect:ListBots` | 
| Add/remove Lex bot | `lex:GetBots`<br />`lex:GetBot`<br />`lex:CreateResourcePolicy`<br />`lex:DeleteResourcePolicy`<br />`lex:UpdateResourcePolicy`<br />`lex:DescribeBotAlias`<br />`lex:ListBotAliases`<br />`lex:ListBots`<br />`connect:AssociateBot`<br />`connect:DisassociateBot`<br />`connect:ListBots`<br />`connect:AssociateLexBot`<br />`connect:DisassociateLexBot`<br />`connect:ListLexBots`<br />`iam:PutRolePolicy` | 

### Bagian fungsi Lambda
<a name="lambda-functions-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat fungsi Lambda | `connect:ListLambdaFunctions` | 
| Add/remove Fungsi Lambda | `connect:ListLambdaFunctions`<br />`connect:AssociateLambdaFunction`<br />`connect:DisassociateLambdaFunction`<br />`iam:PutRolePolicy`<br />`lambda:ListFunctions`<br />`lambda:AddPermission`<br />`lambda:RemovePermission` | 

### Bagian log aliran
<a name="contact-flow-logs-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat konfigurasi log alur | `connect:DescribeInstance`<br />`connect:DescribeInstanceAttribute` | 
| Enable/disable log aliran | `logs:CreateLogGroup` | 

### Bagian Amazon Polly
<a name="amazon-polly-section"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat opsi Amazon Polly | `connect:DescribeInstance`<br />`connect:DescribeInstanceAttribute` | 
| Perbarui opsi Amazon Polly | `connect:UpdateInstanceAttribute` | 

## Lensa Kontak halaman konektor
<a name="contactlensconnectors-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat Contact Lens konektor | `connect:ListIntegrationAssociations`<br />`chime:GetVoiceConnector`<br />`chime:GetVoiceConnectorLoggingConfiguration`<br />`chime:GetVoiceConnectorTermination`<br />`chime:GetVoiceConnectorTerminationHealth`<br />`chime:ListVoiceConnectors`<br />`chime:ListVoiceConnectorTerminationCredentials`<br />`chime:GetVoiceConnectorExternalSystemsConfiguration` | 
| Add/Update/Remove Contact Lenskonektor | `chime:CreateVoiceConnector`<br />`chime:DeleteVoiceConnector`<br />`chime:DeleteVoiceConnectorTermination`<br />`chime:DeleteVoiceConnectorTerminationCredentials`<br />`chime:GetVoiceConnector`<br />`chime:GetVoiceConnectorLoggingConfiguration`<br />`chime:GetVoiceConnectorTermination`<br />`chime:GetVoiceConnectorTerminationHealth`<br />`chime:ListVoiceConnectors`<br />`chime:ListVoiceConnectorTerminationCredentials`<br />`chime:PutVoiceConnectorLoggingConfiguration`<br />`chime:PutVoiceConnectorTermination`<br />`chime:PutVoiceConnectorTerminationCredentials`<br />`chime:UpdateVoiceConnector`<br />`chime:CreateConnectAnalyticsConnector`<br />`chime:PutVoiceConnectorExternalSystemsConfiguration`<br />`chime:GetVoiceConnectorExternalSystemsConfiguration`<br />`chime:DeleteVoiceConnectorExternalSystemsConfiguration`<br />`chime:AssociateVoiceConnectorConnect`<br />`chime:DisassociateVoiceConnectorConnect`<br />`chime:TagResources`<br />`chime:UntagResources`<br />`chime:ListTagsForResource` | 

## Halaman integrasi transfer suara
<a name="voice-transfer-integrations-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat konektor transfer suara eksternal | `connect:ListIntegrationAssociations`<br />`chime:GetVoiceConnector`<br />`chime:GetVoiceConnectorLoggingConfiguration`<br />`chime:GetVoiceConnectorTermination`<br />`chime:GetVoiceConnectorTerminationHealth`<br />`chime:ListVoiceConnectors`<br />`chime:ListVoiceConnectorTerminationCredentials`<br />`chime:GetVoiceConnectorExternalSystemsConfiguration`<br />`servicequotas:GetServiceQuota` | 
| Add/Update/Remove konektor transfer suara eksternal | `connect:CreateIntegrationAssociation`<br />`connect:DeleteIntegrationAssociation`<br />`connect:ListIntegrationAssociations`<br />`chime:CreateConnectCallTransferConnector`<br />`chime:CreateVoiceConnector`<br />`chime:DeleteVoiceConnector`<br />`chime:DeleteVoiceConnectorTermination`<br />`chime:DeleteVoiceConnectorTerminationCredentials`<br />`chime:GetVoiceConnector`<br />`chime:GetVoiceConnectorLoggingConfiguration`<br />`chime:GetVoiceConnectorOrigination`<br />`chime:GetVoiceConnectorTermination`<br />`chime:GetVoiceConnectorTerminationHealth`<br />`chime:ListVoiceConnectors`<br />`chime:ListVoiceConnectorTerminationCredentials`<br />`chime:PutVoiceConnectorLoggingConfiguration`<br />`chime:PutVoiceConnectorOrigination`<br />`chime:PutVoiceConnectorTermination`<br />`chime:PutVoiceConnectorTerminationCredentials`<br />`chime:UpdateVoiceConnector`<br />`chime:CreateConnectAnalyticsConnector`<br />`chime:PutVoiceConnectorExternalSystemsConfiguration`<br />`chime:GetVoiceConnectorExternalSystemsConfiguration`<br />`chime:DeleteVoiceConnectorExternalSystemsConfiguration`<br />`chime:AssociateVoiceConnectorConnect`<br />`chime:DisassociateVoiceConnectorConnect`<br />`chime:TagResources`<br />`chime:UntagResources`<br />`chime:ListTagsForResource`<br />`servicequotas:GetServiceQuota` | 

## Halaman integrasi aplikasi
<a name="application-integration-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat asal yang disetujui | `connect:DescribeInstance`<br />`connect:ListApprovedOrigins` | 
| Edit asal yang disetujui | `connect: AssociateApprovedOrigin`<br />`connect:ListApprovedOrigins`<br />`connect:DisassociateApprovedOrigin` | 

## Halaman Profil Pelanggan
<a name="customer-profiles-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat profil pelanggan | `app-integrations:ListEventIntegrations`<br />`appflow:DescribeConnectorEntity`<br />`appflow:DescribeConnectorProfiles`<br />`appflow:DescribeFlow`<br />`appflow:ListFlows`<br />`appflow:ListConnectorEntities`<br />`appflow:ListConnectorProfiles`<br />`cloudwatch:GetMetricData`<br />`connect:DescribeInstance`<br />`connect:ListInstances`<br />`ds:DescribeDirectories`<br />`iam:ListRoles`<br />`kinesis:DescribeStreamSummary`<br />`kms:Decrypt`<br />`kms:DescribeKey`<br />`kms:GenerateDataKey`<br />`kms:ListKeys`<br />`profile:GetCalculatedAttributeDefinition`<br />`profile:GetDomain`<br />`profile:GetEventStream`<br />`profile:GetIdentityResolutionJob`<br />`profile:GetIntegration`<br />`profile:GetProfileObjectType`<br />`profile:GetProfileObjectTypeTemplate`<br />`profile:GetWorkflow`<br />`profile:ListAccountIntegrations`<br />`profile:ListCalculatedAttributeDefinitions`<br />`profile:ListDomains`<br />`profile:ListDomainLayouts`<br />`profile:ListEventStreams`<br />`profile:ListIdentityResolutionJobs`<br />`profile:ListIntegrations`<br />`profile:ListProfileObjectTypes`<br />`profile:ListProfileObjectTypeTemplates`<br />`profile:ListRecommenders`<br />`profile:ListSegmentDefinitions`<br />`sqs:ListQueues` | 
| Edit profil pelanggan | `app-integrations:CreateEventIntegration`<br />`app-integrations:ListEventIntegrations`<br />`appflow:CreateFlow`<br />`appflow:CreateConnectorProfile`<br />`appflow:DescribeFlow`<br />`appflow:DeleteFlow`<br />`appflow:DescribeConnectorEntity`<br />`appflow:DescribeConnectorProfiles`<br />`appflow:ListFlows`<br />`appflow:ListConnectorEntities`<br />`appflow:ListConnectorProfiles`<br />`appflow:StartFlow`<br />`cloudwatch:GetMetricData`<br />`connect:DescribeInstance`<br />`connect:ListInstances`<br />`ds:DescribeDirectories`<br />`events:CreateEventBus`<br />`events:DescribeEventBus`<br />`events:DescribeEventSource`<br />`events:ListEventSources`<br />`iam:CreateRole`<br />`iam:CreatePolicy`<br />`iam:AttachRolePolicy`<br />`iam:ListRoles`<br />`iam:PutRolePolicy`<br />`kinesis:DescribeStreamSummary`<br />`kinesis:ListStreams`<br />`kms:CreateGrant`<br />`kms:Decrypt`<br />`kms:DescribeKey`<br />`kms:GenerateDataKey`<br />`kms:ListAliases`<br />`kms:ListKeys`<br />`kms:ListGrants`<br />`profile:CreateCalculatedAttributeDefinition`<br />`profile:CreateDomain`<br />`profile:CreateDomainLayout`<br />`profile:CreateEventStream`<br />`profile:CreateIntegrationWorkflow`<br />`profile:CreateSegmentDefinition`<br />`profile:DeleteEventStream`<br />`profile:DeleteIntegration`<br />`profile:DeleteDomain`<br />`profile:DeleteProfileObjectType`<br />`profile:DetectProfileObjectType`<br />`profile:GetCalculatedAttributeDefinition`<br />`profile:GetDomain`<br />`profile:GetEventStream`<br />`profile:GetIdentityResolutionJob`<br />`profile:GetIntegration`<br />`profile:GetProfileObjectType`<br />`profile:GetProfileObjectTypeTemplate`<br />`profile:GetWorkflow`<br />`profile:ListAccountIntegrations`<br />`profile:ListCalculatedAttributeDefinitions`<br />`profile:ListDomains`<br />`profile:ListDomainLayouts`<br />`profile:ListEventStreams`<br />`profile:ListIdentityResolutionJobs`<br />`profile:ListIntegrations`<br />`profile:ListProfileObjectTypes`<br />`profile:ListProfileObjectTypeTemplates`<br />`profile:ListSegmentDefinitions`<br />`profile:PutIntegration`<br />`profile:PutProfileObjectType`<br />`profile:TagResource`<br />`profile:UntagResource`<br />`profile:UpdateDomain`<br />`s3:GetBucketLocation`<br />`s3:GetBucketPolicy`<br />`s3:GetObject`<br />`s3:HeadBucket`<br />`s3:ListAllMyBuckets`<br />`s3:ListBucket`<br />`s3:ListObjectsV2`<br />`s3:PutBucketPolicy`<br />`s3:SelectObjectContent`<br />`sqs:ListQueues` | 

## Halaman tugas
<a name="tasks-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat Integrasi Tugas | `app-integrations:GetEventIntegration`<br />`connect:ListIntegrationAssociations` | 
| Edit Integrasi Tugas | `app-integrations:CreateEventIntegration`<br />`app-integrations:GetEventIntegration`<br />`app-integrations:ListEventIntegrations`<br />`app-integrations:DeleteEventIntegrationAssociation`<br />`app-integrations:CreateEventIntegrationAssociation`<br />`appflow:CreateFlow`<br />`appflow:CreateConnectorProfile`<br />`appflow:DescribeFlow`<br />`appflow:DeleteFlow`<br />`appflow:DeleteConnectorProfile`<br />`appflow:DescribeConnectorEntity`<br />`appflow:ListFlows`<br />`appflow:ListConnectorEntities`<br />`appflow:StartFlow`<br />`connect:ListIntegrationAssociations`<br />`connect:DeleteIntegrationAssociation`<br />`connect:ListUseCases`<br />`connect:DeleteUseCase`<br />`events:ActivateEventSource`<br />`events:CreateEventBus`<br />`events:DescribeEventBus`<br />`events:DescribeEventSource`<br />`events:ListEventSources`<br />`events:ListTargetsByRule`<br />`events:PutRule`<br />`events:PutTargets`<br />`events:DeleteRule`<br />`events:RemoveTargets`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`kms:ListKeys`<br />`kms:ListGrants` | 

## Halaman email
<a name="email-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat domain dan alamat email | `ses:GetIdentityVerificationAttributes`<br />`ses:DescribeReceiptRule`<br />`ses:DescribeActiveReceiptRuleSet`<br />`ses:GetEmailIdentity`<br />`ses:DescribeReceiptRuleSet`<br />`ses:GetConfigurationSetEventDestinations`<br />`ses:GetConfigurationSet` | 
| Edit domain dan alamat email | `ses:CreateReceiptRule`<br />`ses:UpdateReceiptRule`<br />`ses:SetActiveReceiptRuleSet`<br />`ses:CreateReceiptRuleSet`<br />`ses:CreateEmailIdentity`<br />`ses:TagResource`<br />`ses:UntagResource`<br />`ses:DeleteReceiptRule`<br />`ses:DeleteReceiptRuleSet`<br />`ses:CloneReceiptRuleSet`<br />`ses:CreateConfigurationSet`<br />`ses:CreateConfigurationSetEventDestination`<br />`ses:PutEmailIdentityConfigurationSetAttributes`<br />`ses:CreateEmailIdentityPolicy`<br />`ses:UpdateEmailIdentityPolicy`<br />`ses:DeleteEmailIdentityPolicy`<br />`iam:CreateServiceLinkedRole`<br />`iam:PassRole`<br />`iam:CreateRole`<br />`iam:CreatePolicy` | 

## Halaman kasus
<a name="cases-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat detail domain Kasus | `connect:ListInstances`<br />`ds:DescribeDirectories`<br />`connect:ListIntegrationAssociations`<br />`cases:GetDomain` | 
| Onboard ke Kasus | `connect:ListInstances`<br />`connect:ListIntegrationAssociations`<br />`cases:GetDomain`<br />`cases:CreateDomain`<br />`connect:CreateIntegrationAssociation`<br />`connect:DescribeInstance`<br />`iam:PutRolePolicy` | 

## Halaman otentikasi pelanggan
<a name="customer-authentication-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat otentikasi pelanggan | `connect:ListIntegrationAssociations`<br />`cognito-idp:ListUserPools`<br />`cognito-idp:DescribeUserPool` | 
| Onboard ke otentikasi pelanggan | `connect:CreateIntegrationAssociation`<br />`connect:DeleteIntegrationAssociation`<br />`connect:ListIntegrationAssociations`<br />`cognito-idp:ListUserPools`<br />`cognito-idp:DescribeUserPool`<br />`cognito-idp:ListUserPoolClients`<br />`cognito-idp:TagResource`<br />`cognito-idp:CreateUserPool` | 

## Halaman kampanye keluar
<a name="outbound-campaigns-page"></a>


|  Tindakan/Kasus penggunaan  |  Izin diperlukan  | 
| --- | --- | 
|  Lihat kampanye keluar  | `connect:ListIntegrationAssociations`<br />`connect:ListPhoneNumbersV2`<br />`connect:SearchEmailAddresses`<br />`connect:DescribeInstance`<br />`connect:DescribeInstanceAttribute`<br />`kms:DescribeKey`<br />`kms:ListKeys`<br />`profile:ListAccountIntegrations`<br />`profile:ListIntegrations`<br />`profile:ListDomains`<br />`profile:GetDomain`<br />`wisdom:ListKnowledgeBases`<br />`wisdom:GetKnowledgeBase`<br />`connect-campaigns:GetInstanceOnboardingJobStatus`<br />`connect-campaigns:GetConnectInstanceConfig`<br />`connect-campaigns:ListConnectInstanceIntegrations` | 
|  Buat kampanye keluar  | `connect-campaigns:StartInstanceOnboardingJob`<br />`connect-campaigns:DeleteInstanceOnboardingJob`<br />`connect-campaigns:GetConnectInstanceConfig`<br />`connect-campaigns:GetInstanceOnboardingJobStatus`<br />`connect-campaigns:DeleteConnectInstanceConfig`<br />`connect:DescribeInstance`<br />`connect:DescribeInstanceAttribute`<br />`connect:UpdateInstanceAttribute`<br />`iam:CreateServiceLinkedRole`<br />`iam:DeleteServiceLinkedRole`<br />`iam:AttachRolePolicy`<br />`iam:PutRolePolicy`<br />`iam:DeleteRolePolicy`<br />`events:PutRule`<br />`events:PutTargets`<br />`events:DeleteRule`<br />`events:RemoveTargets`<br />`events:DescribeRule`<br />`events:ListTargetsByRule`<br />`ds:DescribeDirectories`<br />`kms:DescribeKey`<br />`kms:ListKeys`<br />`kms:CreateGrant`<br />`kms:RetireGrant`<br />`profile:CreateDomain`<br />`profile:ListAccountIntegrations`<br />`profile:ListIntegrations`<br />`profile:PutIntegration`<br />`profile:PutProfileObjectType`<br />`connect:CreateIntegrationAssociation`<br />`connect:ListIntegrationAssociations`<br />`connect:UpdateInstanceAttribute`<br />`connect:AssociateCustomerProfilesDomain`<br />`connect-campaigns:ListConnectInstanceIntegrations`<br />`connect-campaigns:PutConnectInstanceIntegration`<br />`wisdom:CreateKnowledgeBase`<br />`wisdom:ListKnowledgeBases` | 

## Halaman Connect AI agent
<a name="wisdom-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat domain dan integrasi | `wisdom:ListAssistantAssociations`<br />`appflow:DescribeConnectorProfiles`<br />`app-integrations:GetDataIntegration`<br />`connect:DescribeInstance`<br />`connect:DescribeInstanceAttribute`<br />`connect:ListIntegrationAssociations`<br />`kms:DescribeKey`<br />`kms:ListGrants`<br />`wisdom:GetAssistant`<br />`wisdom:GetKnowledgeBase`<br />`wisdom:ListAssistantAssociations` | 
| Menambah atau menghapus domain | `connect:CreateIntegrationAssociation`<br />`connect:DeleteIntegrationAssociation`<br />`connect:ListIntegrationAssociations`<br />`iam:DeleteRolePolicy`<br />`iam:PutRolePolicy`<br />`kms:CreateGrant`<br />`kms:DescribeKey`<br />`kms:ListAliases`<br />`wisdom:CreateAssistant`<br />`wisdom:DeleteAssistant`<br />`wisdom:GetAssistant`<br />`wisdom:ListAssistantAssociations`<br />`wisdom:ListAssistants`<br />`wisdom:TagResource` | 
| Menambah atau menghapus integrasi | `wisdom:ListAssistantAssociations`<br />`app-integrations:CreateDataIntegration`<br />`app-integrations:CreateDataIntegrationAssociation`<br />`app-integrations:DeleteDataIntegrationAssociation`<br />`app-integrations:GetDataIntegration`<br />`app-integrations:ListDataIntegrations`<br />`appflow:CreateConnectorProfile`<br />`appflow:CreateFlow`<br />`appflow:DeleteFlow`<br />`appflow:DescribeConnector`<br />`appflow:DescribeConnectorEntity`<br />`appflow:DescribeConnectorProfiles`<br />`appflow:DescribeConnectors`<br />`appflow:DescribeFlow`<br />`appflow:ListConnectorEntities`<br />`appflow:StartFlow`<br />`appflow:StopFlow`<br />`appflow:TagResource`<br />`appflow:UseConnectorProfile`<br />`connect:CreateIntegrationAssociation`<br />`connect:DeleteIntegrationAssociation`<br />`connect:ListIntegrationAssociations`<br />`iam:DeleteRolePolicy`<br />`iam:PutRolePolicy`<br />`kms:CreateGrant`<br />`kms:Decrypt`<br />`kms:DescribeKey`<br />`kms:GenerateDataKey`<br />`kms:ListAliases`<br />`kms:ListGrants`<br />`secretsmanager:CreateSecret`<br />`secretsmanager:PutResourcePolicy`<br />`wisdom:CreateAssistantAssociation`<br />`wisdom:CreateKnowledgeBase`<br />`wisdom:DeleteAssistantAssociation`<br />`wisdom:DeleteKnowledgeBase`<br />`wisdom:GetAssistant`<br />`wisdom:GetKnowledgeBase`<br />`wisdom:ListAssistantAssociations`<br />`wisdom:ListKnowledgeBases`<br />`wisdom:TagResource` | 

## Halaman ID Suara
<a name="voiceid-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat integrasi ID Suara | `voiceid:DescribeDomain`<br />`voiceid:ListDomains`<br />`voiceid:RegisterComplianceConsent`<br />`voiceid:DescribeComplianceConsent`<br />`connect:ListIntegrationAssociations` | 
| Edit integrasi ID Suara | `voiceid:DescribeDomain`<br />`voiceid:ListDomains`<br />`voiceid:RegisterComplianceConsent`<br />`voiceid:DescribeComplianceConsent`<br />`voiceid:UpdateDomain`<br />`voiceid:CreateDomain`<br />`connect:ListIntegrationAssociations`<br />`connect:CreateIntegrationAssociation`<br />`connect:DeleteIntegrationAssociation`<br />`events:PutRule`<br />`events:DeleteRule`<br />`events:PutTargets`<br />`events:RemoveTargets`<br />`iam:PutRolePolicy` | 

## Halaman peramalan, perencanaan kapasitas, dan penjadwalan
<a name="forecasting-page"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Lihat peramalan, perencanaan kapasitas, dan penjadwalan | `connect:DescribeForecastingPlanningSchedulingIntegration` | 
| Aktifkan peramalan, perencanaan kapasitas, dan penjadwalan | `connect:UpdateInstanceAttribute`<br />`connect:StartForecastingPlanningSchedulingIntegration` | 
| Nonaktifkan peramalan, perencanaan kapasitas, dan penjadwalan | `connect:UpdateInstanceAttribute`<br />`connect:StopForecastingPlanningSchedulingIntegration` | 

## Federasi
<a name="federations"></a>

### Federasi SAFL
<a name="saml-federation"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Federasi SAFL | `connect:GetFederationToken` | 

### Admin/Emergency federasi
<a name="admin-emergency-federation"></a>


| Action/Use kasus | Izin diperlukan | 
| --- | --- | 
| Admin/Emergency federasi | `connect:AdminGetEmergencyAccessToken` |