Application lifecycle events in Amazon Connect Agent Workspace

There are lifecycle states that an app can move between from when the app is initially opened to when it is closed in the Amazon Connect agent workspace. This includes the initialization handshake that the app goes through with the agent workspace after it has loaded to establish the communication channel between the two. There is another handshake between the agent workspace and the application when the app will be shutdown. An application can hook into onCreate and onDestroy when calling AmazonConnectApp.init().

The following section describe the create and destroy events in the Amazon Connect agent workspace.