Document history for the Agent Workspace developer guide
The following table describes the documentation releases for agent workspace.
| Change | Description | Date |
|---|---|---|
Integration of AWS-managed applications and additional APIs | Amazon Connect agent workspace introduces support for integrating AWS-managed applications with existing applications built using Streams. For details, see Building third-party services. | December 22, 2025 |
Enhanced third-party capabilities and new AppController API | Amazon Connect agent workspace introduces support for third-party services and a new App Controller API. Third-party services are headless applications that run in the background of the agent workspace, enabling automated tasks and enhanced workflows. The App Controller API allows developers to manage third-party applications programmatically. For details, see Building third-party services and App Controller API. | July 25, 2025 |
API version 1.0.5 | API version 1.0.5 released. For more information, see the Amazon Connect agent workspace API reference for third-party applications. | April 24, 2025 |
Initial release | Initial release of the agent workspace developer guide | October 27, 2023 |
