Subscribe a callback function when an Connect Customer agent workspace contact is connected

Subscribes a callback function to-be-invoked whenever a contact Connected event occurs in the Connect Customer agent workspace. If no contact ID is provided, then it uses the context of the current contact that the 3P app was opened on.

Signature

onConnected(handler: ContactConnectedHandler, contactId?: string)
        

Usage

const handler: ContactConnectedHandler = async (data: ContactConnected) => {
    console.log("Contact Connected occurred! " + data);
};

contactClient.onConnected(handler);

// ContactConnected Structure
{
    contactId: string;
}                
        

Permissions required:

Contact.Details.View