EvaluationMetadata
Metadata information about a contact evaluation.
Contents
- ContactId
-
The identifier of the contact in this instance of Amazon Connect.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 256.
Required: Yes
- EvaluatorArn
-
The Amazon Resource Name (ARN) of the user who last updated the evaluation.
Type: String
Required: Yes
- Acknowledgement
-
Information related to evaluation acknowledgement.
Type: EvaluationAcknowledgement object
Required: No
- AutoEvaluation
-
Information related to automated evaluation.
Type: AutoEvaluationDetails object
Required: No
- CalibrationSessionId
-
The calibration session ID that this evaluation belongs to.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 500.
Required: No
- ContactAgentId
-
The identifier of the agent who performed the contact.
Type: String
Length Constraints: Minimum length of 1. Maximum length of 500.
Required: No
- Score
-
The overall score of the contact evaluation.
Type: EvaluationScore object
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
