Class: Aws::Connect::Types::EvaluationMetadata

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::EvaluationMetadata

Defined in:

gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Metadata information about a contact evaluation.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #acknowledgement ⇒ Types::EvaluationAcknowledgement

  Information related to evaluation acknowledgement.

• #auto_evaluation ⇒ Types::AutoEvaluationDetails

  Information related to automated evaluation.

• #calibration_session_id ⇒ String

  The calibration session ID that this evaluation belongs to.

• #contact_agent_id ⇒ String

  The identifier of the agent who performed the contact.

• #contact_id ⇒ String

  The identifier of the contact in this instance of Connect Customer.

• #contact_participant ⇒ Types::EvaluationContactParticipant

  Information about a contact participant in this evaluation.

• #evaluator_arn ⇒ String

  The Amazon Resource Name (ARN) of the user who last updated the evaluation.

• #review ⇒ Types::EvaluationReviewMetadata

  Information about reviews of this evaluation.

• #sampling_job_id ⇒ String

  Identifier of the sampling job.

• #score ⇒ Types::EvaluationScore

  The overall score of the contact evaluation.

Instance Attribute Details

#acknowledgement ⇒ Types::EvaluationAcknowledgement

Information related to evaluation acknowledgement.

Returns:

• (Types::EvaluationAcknowledgement)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#auto_evaluation ⇒ Types::AutoEvaluationDetails

Information related to automated evaluation.

Returns:

• (Types::AutoEvaluationDetails)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#calibration_session_id ⇒ String

The calibration session ID that this evaluation belongs to.

Returns:

• (String)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#contact_agent_id ⇒ String

The identifier of the agent who performed the contact.

Returns:

• (String)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#contact_id ⇒ String

The identifier of the contact in this instance of Connect Customer.

Returns:

• (String)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#contact_participant ⇒ Types::EvaluationContactParticipant

Information about a contact participant in this evaluation.

Returns:

• (Types::EvaluationContactParticipant)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#evaluator_arn ⇒ String

The Amazon Resource Name (ARN) of the user who last updated the evaluation.

Returns:

• (String)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#review ⇒ Types::EvaluationReviewMetadata

Information about reviews of this evaluation.

Returns:

• (Types::EvaluationReviewMetadata)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#sampling_job_id ⇒ String

Identifier of the sampling job.

Returns:

• (String)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end

#score ⇒ Types::EvaluationScore

The overall score of the contact evaluation.

Returns:

• (Types::EvaluationScore)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 15028

class EvaluationMetadata < Struct.new(
  :contact_id,
  :evaluator_arn,
  :contact_agent_id,
  :calibration_session_id,
  :score,
  :auto_evaluation,
  :acknowledgement,
  :review,
  :contact_participant,
  :sampling_job_id)
  SENSITIVE = []
  include Aws::Structure
end