Set the voice enhancement mode in Connect Customer Customer agent workspace
Sets the voice enhancement mode of the user that's currently logged in to Connect Customer Customer agent workspace. The voice enhancement mode can have the following values:
-
VOICE_ISOLATION: it suppresses background noise and isolates the agent's voice. This mode should only be enabled if the agent uses a wired headsets. -
NOISE_SUPPRESSION: it suppresses the background noise. We recommend using this mode with any type of headset. -
NONE: no voice enhancement applies.
Signature
async setVoiceEnhancementMode(voiceEnhancementMode: VoiceEnhancementMode): Promise<void>
Usage
await voiceClient.setVoiceEnhancementMode(VoiceEnhancementMode.NOISE_SUPPRESSION);
Input
| Parameter | Type | Description |
|---|---|---|
| voiceEnhancementMode Required | VoiceEnhancementMode | The mode to set on the user. Values accepted:
VOICE_ISOLATION, NOISE_SUPPRESSION,
NONE |
Permissions required:
*
