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Troubleshoot issues with AWS Wickr - AWS Wickr

This guide documents the new AWS Wickr administration console, released on March 13, 2025. For documentation on the classic version of the AWS Wickr administration console, see Classic Administration Guide.

Troubleshoot issues with AWS Wickr

The following procedures and tips can help you troubleshoot issues with AWS Wickr.

If you cannot resolve the issue using the steps in this guide, open a support case in the AWS Support Center.