This guide documents the new AWS Wickr administration console, released on March 13, 2025. For documentation on the classic version of the AWS Wickr administration console, see [Classic Administration Guide](https://docs.aws.amazon.com/wickr/latest/adminguide-classic/what-is-wickr.html).

# Troubleshoot issues with AWS Wickr
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The following procedures and tips can help you troubleshoot issues with AWS Wickr.

If you cannot resolve the issue using the steps in this guide, open a support case in the [AWS Support Center](https://console.aws.amazon.com/support/home).

**Topics**
+ [Troubleshoot general issues for AWS Wickr](troubleshoot-general.md)
+ [Troubleshoot login and registration issues](troubleshoot-enduser.md)