Best Practice 3.1 – Ensure personnel capability
Have a mechanism to validate that you have the appropriate number of trained personnel to provide hands-on support for operational needs and that they have the appropriate SAP, AWS, or third-party certifications. Train personnel and adjust personnel capacity as necessary to maintain effective support.
Suggestion 3.1.1 - Assess the learning and certification needs of your SAP operations team
According to your environment and dependencies, different certifications might apply. Assess the certification needs of your team to be able to support your technology stack:
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AWS Documentation: AWS Training
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AWS Documentation: AWS Certifications
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SAP Documentation: SAP Certifications
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Operating System Certifications
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SUSE Documentation: SUSE Enterprise Linux Certifications
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Red Hat Documentation: Red Hat Enterprise Linux Certifications
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Microsoft Documentation: Microsoft Windows Certifications
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