

# Best Practice 3.1 – Ensure personnel capability
<a name="best-practice-3-1"></a>

Have a mechanism to validate that you have the appropriate number of trained personnel to provide hands-on support for operational needs and that they have the appropriate SAP, AWS, or third-party certifications. Train personnel and adjust personnel capacity as necessary to maintain effective support.

 **Suggestion 3.1.1 - Assess the learning and certification needs of your SAP operations team** 

 According to your environment and dependencies, different certifications might apply. Assess the certification needs of your team to be able to support your technology stack: 
+  AWS Documentation: [AWS Training](https://aws.amazon.com/training/) 
+  AWS Documentation: [AWS Certifications](https://aws.amazon.com/certification/) 
+ SAP Documentation: [SAP Certifications](https://training.sap.com/certification/)
+ Operating System Certifications
  +  SUSE Documentation: [SUSE Enterprise Linux Certifications](https://training.suse.com/certification/) 
  +  Red Hat Documentation: [Red Hat Enterprise Linux Certifications](https://www.redhat.com/en/services/certifications) 
  +  Microsoft Documentation: [Microsoft Windows Certifications](https://docs.microsoft.com/en-us/learn/certifications/) 