Amazon Transcribe features - Amazon Transcribe

Amazon Transcribe features

To help you decide which Amazon Transcribe solution best fits your use case, the following table offers a feature comparison.

Note that 'batch' and 'post-call' refer to transcribing a file that is located in an Amazon S3 bucket and 'streaming' and 'real-time' refer to transcribing media in real time.

Feature Amazon Transcribe Amazon Transcribe Medical1 Amazon Transcribe Call Analytics
Configuration options
Alternative transcriptions batch, streaming batch, streaming no
Channel identification batch, streaming batch, streaming post-call, real-time
Job queueing batch no post-call
Language identification batch, streaming no post-call
Multi-language identification batch, streaming no no
Speaker diarization batch, streaming batch, streaming post-call
Transcribing digits2 batch, streaming batch, streaming post-call, real-time
Conversation analytics
Call characteristics no no post-call
Call summarization2 no no post-call
Custom categorization no no post-call
Real-time category events no no real-time
Real-time issue detection2 no no real-time
Real-time speaker sentiment no no real-time
Speaker sentiment no no post-call
Language customization
Custom language models2 batch, streaming no post-call, real-time
Custom vocabularies batch, streaming batch, streaming post-call, real-time
Resource organization
Tagging batch batch post-call
Sensitive data

Identifying personal health information2

 no batch, streaming no

Identifying personally identifiable information2

 streaming no real-time
Redacting audio2 no no post-call, real-time

Redacting transcripts2

 batch, streaming no post-call, real-time
Vocabulary filtering batch, streaming no post-call, real-time
Video
Subtitles batch no no

1 Amazon Transcribe Medical is only available in US English.

2 This feature is not available for all languages; review the Supported languages and language-specific features table for more details.