# Amazon Transcribe features
<a name="feature-matrix"></a>

To help you decide which Amazon Transcribe solution best fits your use case, the following table offers a feature comparison.

Note that 'batch' and 'post-call' refer to transcribing a file that is located in an Amazon S3 bucket and 'streaming' and 'real-time' refer to transcribing media in real time.


| Feature | Amazon Transcribe | [Amazon Transcribe Medical](transcribe-medical.md)1 | [Amazon Transcribe Call Analytics](call-analytics.md) | 
| --- | --- | --- | --- | 
| Configuration options | 
| [Alternative transcriptions](alternatives.md) | batch, streaming | batch, streaming | no | 
| [Channel identification](channel-id.md) | batch, streaming | batch, streaming | post-call, real-time | 
| [Job queueing](job-queueing.md) | batch | no | post-call | 
| [Language identification](lang-id.md) | batch, streaming | no | post-call | 
| [Multi-language identification](lang-id-batch.md#lang-id-batch-multi-language) | batch, streaming | no | no | 
| [Speaker diarization](diarization.md) | batch, streaming | batch, streaming | post-call | 
| [Transcribing digits](how-numbers.md)2 | batch, streaming | batch, streaming | post-call, real-time | 
| Conversation analytics | 
| [Call characteristics](call-analytics-batch.md#tca-characteristics-batch) | no | no | post-call | 
| [Call summarization](call-analytics-batch.md#tca-summarization-batch)2 | no | no | post-call | 
| [Custom categorization](call-analytics-batch.md#tca-categorization-batch) | no | no | post-call | 
| [Real-time category events](call-analytics-streaming.md#tca-category-events-stream) | no | no | real-time | 
| [Real-time issue detection](call-analytics-streaming.md#tca-issue-detection-stream)2 | no | no | real-time | 
| [Real-time speaker sentiment](call-analytics-streaming.md#tca-sentiment-stream) | no | no | real-time | 
| [Speaker sentiment](call-analytics-batch.md#tca-sentiment-batch) | no | no | post-call | 
| Language customization | 
| [Custom language models](custom-language-models.md)2 | batch, streaming | no | post-call, real-time | 
| [Custom vocabularies](custom-vocabulary.md) | batch, streaming | batch, streaming | post-call, real-time | 
| Resource organization | 
| [Tagging](tagging.md) | batch | batch | post-call | 
| Sensitive data | 
|  [Identifying personal health information](phi-id.md)2  | no | batch, streaming | no | 
| [Identifying personally identifiable information](pii-redaction-stream.md)2 | streaming | no | real-time | 
| [Redacting audio](call-analytics-batch.md#tca-pii-redact-batch)2 | no | no | post-call, real-time | 
| [Redacting transcripts](pii-redaction.md)2 | batch, streaming | no | post-call, real-time | 
| [Vocabulary filtering](vocabulary-filtering.md) | batch, streaming | no | post-call, real-time | 
| Video | 
| [Subtitles](subtitles.md) | batch | no | no | 

****  
1 Amazon Transcribe Medical is only available in US English.  
2 This feature is not available for all languages; review the [Supported languages and language-specific features](supported-languages.md) table for more details.