Change a message feedback status record in AWS End User Messaging SMS - AWS End User Messaging SMS

Change a message feedback status record in AWS End User Messaging SMS

Once you have a signal that a customer has received your message you have to provide feedback for the message by using PutMessageFeedback or put-message-feedback. If the message feedback status record isn't updated after one hour it is automatically set to FAILED but the CloudWatch metrics are not updated until you set the record as RECEIVED or FAILED. We recommend that you have a timer to set message feedback status record to FAILED if you don't received a signal from your customer.

At the command line, enter the following command:

aws pinpoint-sms-voice-v2 --region 'us-east-1' put-message-feedback --message-feedback-status Status --message-id a1b2c3d4-5678-90ab-cdef-EXAMPLE11111

  • Replace us-east-1 with the AWS Region that your origination identity is stored in.

  • Replace Status with RECEIVED or FAILED.

  • Replace a1b2c3d4-5678-90ab-cdef-EXAMPLE11111 with message id.