AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.
Creates a case in the Amazon Web Services Support Center. This operation is similar to how you create a case in the Amazon Web Services Support Center Create Case page.
The Amazon Web Services Support API doesn't support requesting service limit increases. You can submit a service limit increase in the following ways:
Submit a request from the Amazon Web Services Support Center Create Case page.
Use the Service Quotas RequestServiceQuotaIncrease operation.
Amazon Web Services Support automatically redacts sensitive information from support
cases to protect your data. The following information is replaced with [REDACTED_BY_Amazon
Web Services] and is not stored:
Amazon Web Services secret keys - The complete key is replaced. Example: [REDACTED_BY_Amazon
Web Services]
Private keys - The complete key is replaced. Example: [REDACTED_BY_Amazon Web Services]
Credit card numbers - The number is redacted, but the last 4 digits remain. Example:
[REDACTED_BY_Amazon Web Services]-7016
This sensitive information is never required by Amazon Web Services Support.
A successful CreateCase request returns a Amazon Web Services Support case
number. You can use the DescribeCases operation and specify the case number
to get existing Amazon Web Services Support cases. After you create a case, use the
AddCommunicationToCase operation to add additional communication or attachments
to an existing case.
The caseId is separate from the displayId that appears in the Amazon
Web Services Support Center. Use the DescribeCases operation to get the
displayId.
You must have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan to use the Amazon Web Services Support API. If you're in an Amazon Web Services Region that doesn't offer one of these Amazon Web Services Support plans, or if you haven't transitioned to one of these plans, you can use the Amazon Web Services Support API with a Business, Enterprise On-Ramp, or Enterprise Support plan.
If you call the Amazon Web Services Support API from an account that doesn't have
an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support,
or Amazon Web Services Unified Operations plan, the SubscriptionRequiredException
error message appears. For information about changing your support plan, see Amazon
Web Services Support.
For .NET Core this operation is only available in asynchronous form. Please refer to CreateCaseAsync.
Namespace: Amazon.AWSSupport
Assembly: AWSSDK.AWSSupport.dll
Version: 3.x.y.z
public virtual CreateCaseResponse CreateCase( CreateCaseRequest request )
Container for the necessary parameters to execute the CreateCase service method.
| Exception | Condition |
|---|---|
| AttachmentSetExpiredException | The expiration time of the attachment set has passed. The set expires 1 hour after it is created. |
| AttachmentSetIdNotFoundException | An attachment set with the specified ID could not be found. |
| CaseCreationLimitExceededException | The case creation limit for the account has been exceeded. |
| DryRunOperationException | The request was valid, but the operation wasn't performed because dryRun was set to true. |
| InternalServerErrorException | An internal server error occurred. |
.NET Framework:
Supported in: 4.7.2 and newer