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Information about how agent, bot, and customer interact in a chat contact.
Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public class ChatMetrics
The ChatMetrics type exposes the following members
Name | Description | |
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ChatMetrics() |
Name | Type | Description | |
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AgentMetrics | Amazon.Connect.Model.ParticipantMetrics |
Gets and sets the property AgentMetrics. Information about agent interactions in a contact. |
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ChatContactMetrics | Amazon.Connect.Model.ChatContactMetrics |
Gets and sets the property ChatContactMetrics. Information about the overall participant interactions at the contact level. |
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CustomerMetrics | Amazon.Connect.Model.ParticipantMetrics |
Gets and sets the property CustomerMetrics. Information about customer interactions in a contact. |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5