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Gets the real-time metrics of the specified contact.
Use cases
Following are common uses cases for this API:
You can use this API to retrieve the position of the contact in the queue.
Endpoints: See Amazon Connect endpoints and quotas.
For .NET Core this operation is only available in asynchronous form. Please refer to GetContactMetricsAsync.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public abstract GetContactMetricsResponse GetContactMetrics( GetContactMetricsRequest request )
Container for the necessary parameters to execute the GetContactMetrics service method.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET Framework:
Supported in: 4.5 and newer, 3.5