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Associates a set of email addresses with a queue to enable agents to select different "From" (system) email addresses when replying to inbound email contacts or initiating outbound email contacts. This allows agents to handle email contacts across different brands and business units within the same queue.
Important things to know
You can associate up to 49 additional email addresses with a single queue, plus 1 default outbound email address, for a total of 50.
The email addresses must already exist in the Amazon Connect instance before they can be associated with a queue.
Agents will be able to select from these associated email addresses when handling email contacts in the queue.
For inbound email contacts, agents can select from email addresses associated with the queue where the contact was accepted.
For outbound email contacts, agents can select from email addresses associated with their default outbound queue configured in their routing profile.
This is an asynchronous operation using the standard naming convention for .NET 4.5 or higher. For .NET 3.5 the operation is implemented as a pair of methods using the standard naming convention of BeginAssociateQueueEmailAddresses and EndAssociateQueueEmailAddresses.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public virtual Task<AssociateQueueEmailAddressesResponse> AssociateQueueEmailAddressesAsync( AssociateQueueEmailAddressesRequest request, CancellationToken cancellationToken )
Container for the necessary parameters to execute the AssociateQueueEmailAddresses service method.
A cancellation token that can be used by other objects or threads to receive notice of cancellation.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| LimitExceededException | The allowed limit for the resource has been exceeded. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer