Container for the parameters to the AssociateQueueEmailAddresses operation. Associates a set of email addresses with a queue to enable agents to select different "From" (system) email addresses when replying to inbound email contacts or initiating outbound email contacts. This allows agents to handle email contacts across different brands and business units within the same queue.
Important things to know
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You can associate up to 49 additional email addresses with a single queue, plus 1 default outbound email address, for a total of 50.
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The email addresses must already exist in the Amazon Connect instance before they can be associated with a queue.
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Agents will be able to select from these associated email addresses when handling email contacts in the queue.
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For inbound email contacts, agents can select from email addresses associated with the queue where the contact was accepted.
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For outbound email contacts, agents can select from email addresses associated with their default outbound queue configured in their routing profile.
Inheritance Hierarchy
Amazon.Runtime.AmazonWebServiceRequest
Amazon.Connect.AmazonConnectRequest
Amazon.Connect.Model.AssociateQueueEmailAddressesRequest
Namespace: Amazon.Connect.Model
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
Syntax
public class AssociateQueueEmailAddressesRequest : AmazonConnectRequest IAmazonWebServiceRequest
The AssociateQueueEmailAddressesRequest type exposes the following members
Constructors
| Name | Description | |
|---|---|---|
|
AssociateQueueEmailAddressesRequest() |
Properties
| Name | Type | Description | |
|---|---|---|---|
|
|
ClientToken | System.String |
Gets and sets the property ClientToken. A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs. |
|
|
EmailAddressesConfig | System.Collections.Generic.List<Amazon.Connect.Model.EmailAddressConfig> |
Gets and sets the property EmailAddressesConfig. Configuration list containing the email addresses to associate with the queue. Each configuration specifies an email address ID that should be linked to this queue for routing purposes. |
|
|
InstanceId | System.String |
Gets and sets the property InstanceId. The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance. |
|
|
QueueId | System.String |
Gets and sets the property QueueId. The identifier for the queue. |
Version Information
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer, 3.5