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Associates a set of email addresses with a queue to enable agents to select different "From" (system) email addresses when replying to inbound email contacts or initiating outbound email contacts. This allows agents to handle email contacts across different brands and business units within the same queue.
Important things to know
You can associate up to 49 additional email addresses with a single queue, plus 1 default outbound email address, for a total of 50.
The email addresses must already exist in the Amazon Connect instance before they can be associated with a queue.
Agents will be able to select from these associated email addresses when handling email contacts in the queue.
For inbound email contacts, agents can select from email addresses associated with the queue where the contact was accepted.
For outbound email contacts, agents can select from email addresses associated with their default outbound queue configured in their routing profile.
For .NET Core this operation is only available in asynchronous form. Please refer to AssociateQueueEmailAddressesAsync.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public virtual AssociateQueueEmailAddressesResponse AssociateQueueEmailAddresses( AssociateQueueEmailAddressesRequest request )
Container for the necessary parameters to execute the AssociateQueueEmailAddresses service method.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| LimitExceededException | The allowed limit for the resource has been exceeded. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET Framework:
Supported in: 4.5 and newer, 3.5