/AWS1/CL_CNTREALTIMECONTACTA01¶
An analyzed segment for a real-time analysis session.
CONSTRUCTOR¶
IMPORTING¶
Optional arguments:¶
io_transcript TYPE REF TO /AWS1/CL_CNTREALTIMECONTACTA02 /AWS1/CL_CNTREALTIMECONTACTA02¶
Transcript
io_categories TYPE REF TO /AWS1/CL_CNTREALTIMECONTACTA06 /AWS1/CL_CNTREALTIMECONTACTA06¶
Categories
io_issues TYPE REF TO /AWS1/CL_CNTREALTIMECONTACTA10 /AWS1/CL_CNTREALTIMECONTACTA10¶
Issues
io_event TYPE REF TO /AWS1/CL_CNTREALTIMECONTACTA13 /AWS1/CL_CNTREALTIMECONTACTA13¶
Event
io_attachments TYPE REF TO /AWS1/CL_CNTREALTIMECONTACTA14 /AWS1/CL_CNTREALTIMECONTACTA14¶
The analyzed attachments.
io_postcontactsummary TYPE REF TO /AWS1/CL_CNTREALTIMECONTACTA16 /AWS1/CL_CNTREALTIMECONTACTA16¶
Information about the post-contact summary.
Queryable Attributes¶
Transcript¶
Transcript
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_TRANSCRIPT() |
Getter for TRANSCRIPT |
Categories¶
Categories
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_CATEGORIES() |
Getter for CATEGORIES |
Issues¶
Issues
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_ISSUES() |
Getter for ISSUES |
Event¶
Event
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_EVENT() |
Getter for EVENT |
Attachments¶
The analyzed attachments.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_ATTACHMENTS() |
Getter for ATTACHMENTS |
PostContactSummary¶
Information about the post-contact summary.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_POSTCONTACTSUMMARY() |
Getter for POSTCONTACTSUMMARY |
Public Local Types In This Class¶
Internal table types, representing arrays and maps of this class, are defined as local types:
TT_REALTIMECONTACTALYSEGMENTS¶
TYPES TT_REALTIMECONTACTALYSEGMENTS TYPE STANDARD TABLE OF REF TO /AWS1/CL_CNTREALTIMECONTACTA01 WITH DEFAULT KEY
.