/AWS1/CL_CNTLSTREALTIMECONTA01¶
ListRealtimeContactAnalysisSegmentsV2Response
CONSTRUCTOR¶
IMPORTING¶
Required arguments:¶
iv_channel TYPE /AWS1/CNTREALTIMECONTACTALYS01 /AWS1/CNTREALTIMECONTACTALYS01¶
The channel of the contact.
Only
CHATis supported. This API does not supportVOICE. If you attempt to use it for the VOICE channel, anInvalidRequestExceptionerror occurs.
iv_status TYPE /AWS1/CNTREALTIMECONTACTALYS02 /AWS1/CNTREALTIMECONTACTALYS02¶
Status of real-time contact analysis.
it_segments TYPE /AWS1/CL_CNTREALTIMECONTACTA01=>TT_REALTIMECONTACTALYSEGMENTS TT_REALTIMECONTACTALYSEGMENTS¶
An analyzed transcript or category.
Optional arguments:¶
iv_nexttoken TYPE /AWS1/CNTLARGENEXTTOKEN /AWS1/CNTLARGENEXTTOKEN¶
If there are additional results, this is the token for the next set of results.
Queryable Attributes¶
Channel¶
The channel of the contact.
Only
CHATis supported. This API does not supportVOICE. If you attempt to use it for the VOICE channel, anInvalidRequestExceptionerror occurs.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_CHANNEL() |
Getter for CHANNEL, with configurable default |
ASK_CHANNEL() |
Getter for CHANNEL w/ exceptions if field has no value |
HAS_CHANNEL() |
Determine if CHANNEL has a value |
Status¶
Status of real-time contact analysis.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_STATUS() |
Getter for STATUS, with configurable default |
ASK_STATUS() |
Getter for STATUS w/ exceptions if field has no value |
HAS_STATUS() |
Determine if STATUS has a value |
Segments¶
An analyzed transcript or category.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_SEGMENTS() |
Getter for SEGMENTS, with configurable default |
ASK_SEGMENTS() |
Getter for SEGMENTS w/ exceptions if field has no value |
HAS_SEGMENTS() |
Determine if SEGMENTS has a value |
NextToken¶
If there are additional results, this is the token for the next set of results.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_NEXTTOKEN() |
Getter for NEXTTOKEN, with configurable default |
ASK_NEXTTOKEN() |
Getter for NEXTTOKEN w/ exceptions if field has no value |
HAS_NEXTTOKEN() |
Determine if NEXTTOKEN has a value |