CREATECASERULE()`¶

About CreateCaseRule¶

Creates a new case rule. In the Amazon Connect admin website, case rules are known as case field conditions. For more information about case field conditions, see Add case field conditions to a case template.

Method Signature¶

METHODS /AWS1/IF_CNK~CREATECASERULE
  IMPORTING
    !IV_DOMAINID TYPE /AWS1/CNKDOMAINID OPTIONAL
    !IV_NAME TYPE /AWS1/CNKCASERULENAME OPTIONAL
    !IV_DESCRIPTION TYPE /AWS1/CNKCASERULEDESCRIPTION OPTIONAL
    !IO_RULE TYPE REF TO /AWS1/CL_CNKCASERULEDETAILS OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_cnkcreatecaserulersp
  RAISING
    /AWS1/CX_CNKACCESSDENIEDEX
    /AWS1/CX_CNKCONFLICTEXCEPTION
    /AWS1/CX_CNKINTERNALSERVEREX
    /AWS1/CX_CNKRESOURCENOTFOUNDEX
    /AWS1/CX_CNKSERVICEQUOTAEXCDEX
    /AWS1/CX_CNKTHROTTLINGEX
    /AWS1/CX_CNKVALIDATIONEX
    /AWS1/CX_CNKCLIENTEXC
    /AWS1/CX_CNKSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING¶

Required arguments:¶

`iv_domainid` `TYPE /AWS1/CNKDOMAINID` `/AWS1/CNKDOMAINID`¶

Unique identifier of a Cases domain.

`iv_name` `TYPE /AWS1/CNKCASERULENAME` `/AWS1/CNKCASERULENAME`¶

Name of the case rule.

`io_rule` `TYPE REF TO /AWS1/CL_CNKCASERULEDETAILS` `/AWS1/CL_CNKCASERULEDETAILS`¶

Represents what rule type should take place, under what conditions.

Optional arguments:¶

`iv_description` `TYPE /AWS1/CNKCASERULEDESCRIPTION` `/AWS1/CNKCASERULEDESCRIPTION`¶

The description of a case rule.

RETURNING¶

`oo_output` `TYPE REF TO /aws1/cl_cnkcreatecaserulersp` `/AWS1/CL_CNKCREATECASERULERSP`¶

Domain /AWS1/RT_ACCOUNT_ID

Primitive Type NUMC

Examples¶

Syntax Example¶

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->createcaserule(
  io_rule = new /aws1/cl_cnkcaseruledetails(
    io_required = new /aws1/cl_cnkrequiredcaserule(
      it_conditions = VALUE /aws1/cl_cnkbooleancondition=>tt_booleanconditionlist(
        (
          new /aws1/cl_cnkbooleancondition(
            io_equalto = new /aws1/cl_cnkbooleanoperands(
              io_operandone = new /aws1/cl_cnkoperandone( |string| )
              io_operandtwo = new /aws1/cl_cnkoperandtwo(
                io_emptyvalue = new /aws1/cl_cnkemptyoperandvalue( )
                iv_booleanvalue = ABAP_TRUE
                iv_doublevalue = '0.1'
                iv_stringvalue = |string|
              )
              iv_result = ABAP_TRUE
            )
            io_notequalto = new /aws1/cl_cnkbooleanoperands(
              io_operandone = new /aws1/cl_cnkoperandone( |string| )
              io_operandtwo = new /aws1/cl_cnkoperandtwo(
                io_emptyvalue = new /aws1/cl_cnkemptyoperandvalue( )
                iv_booleanvalue = ABAP_TRUE
                iv_doublevalue = '0.1'
                iv_stringvalue = |string|
              )
              iv_result = ABAP_TRUE
            )
          )
        )
      )
      iv_defaultvalue = ABAP_TRUE
    )
  )
  iv_description = |string|
  iv_domainid = |string|
  iv_name = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lv_caseruleid = lo_result->get_caseruleid( ).
  lv_caserulearn = lo_result->get_caserulearn( ).
ENDIF.

/AWS1/IF_CNK=>CREATECASERULE()¶