The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-exen-2025-c4c1d2bf33c5cf47
Specifies whether to validate the request without actually returning communications. When set to true, the request is validated but no communications are returned, and the operation returns a DryRunOperationException. When omitted or set to false, the request runs normally.