deleteContactData

Deletes the specified fields containing personally identifiable information (PII) from a contact in the specified Connect Customer instance. This operation redacts PII (such as customer endpoints, additional email recipients, and the email subject) from the contact and its associated contact trace record (CTR). The contact must be in a terminated state.

This operation performs a hard deletion of the specified PII and cannot be undone. There is no retention period; after the data is deleted, it cannot be recovered. Only fields that Connect Customer identifies and stores as PII are removed. Any PII that you place in fields outside the scope of this operation remains your responsibility to remove.