Registration FAQs
Our organization has multiple AWS account IDs. How do I know which AWS account ID to use?
Use an AWS account that can serve as the primary account for managing AWS-related partnership activities. All AWS Partner Central users will be provisioned access to the AWS account. AWS recommends not using a Management/Payer account but instead setting up a Member account within your AWS Organizations structure. Contact your organization's IAM Administrator if unsure of which AWS account to use, or if a new AWS account must be created.
How do I know if my company has a AWS Partner Central account?
During the registration process, your registration business validation will fail if a company with the same Legal business name and details exists in our database. Contact Partner Central Support
How do I know if I am a root user?
You are a root user if you created the AWS account and sign in using the email address and password used to create the account, rather than IAM credentials. AWS recommends not logging in as a root user. More information can be found here.
Can the alliance lead contact information be updated after registering?
Yes, the alliance lead contact information can be updated at any time. For more information, see Partner Central settings
Who should complete the identity verification process?
An individual authorized to register a AWS Partner Central account can complete this.
What are you doing with the identity verification data?
The data is used to verify identity, establish partner credentials, and maintain partner program compliance.
What happens if I register the AWS Partner Central Account and then change roles or leave my company? What happens to my personal data?
Your organization's account administrator can transfer account management to another person. Personal data acquired in registration can be updated or removed upon request through AWS Partner Support
Are all international IDs valid?
AWS accepts most government-issued IDs, but some restrictions may apply based on country-specific regulations.
How do I cancel?
Contact Partner Central Support
Why does my account summary on the dashboard of AWS Partner Central show "Not Registered" even though I've already registered with the APN?
If you have an AWS Marketplace account and see a "Not Registered" message in AWS Partner Central in the Console, this means you haven't completed your migration from the legacy Partner Central experience.
Important
Do not create a new profile or register again. Creating a new registration will replace all of your historical partner data.
What should I do? Work with your IT administrator to schedule your migration from legacy Partner Central to the new AWS Partner Central in the Console. This will preserve all of your existing partner history and data.
