Creating a service period - AWS Partner Central

Creating a service period

Service periods can be added to any channel relationship using Partner Central Channel Management.

  1. Initiate the service period – Channel Partners create service period invitations on specific relationships, specifying either minimum notice requirements (14, 30, or 60 days) or fixed-term commitments (60-365 days).

  2. Customer notification – A channel handshake is automatically created and the end-customer's AWS management account receives an email notification with a unique response link.

  3. Customer review and response – An authorized user from the customer's AWS management account must:

    • Access the invitation using the unique link provided in the email

    • Sign in to their AWS Console to review the proposed service period terms

    • Accept or reject the service period agreement

  4. Service period activation – Once the customer accepts the channel handshake, the service period becomes active and governs the billing transfer relationship according to the agreed terms.