Subscribe to incoming contact events in Amazon Connect Agent Workspace

Creates a subscription whenever a new incoming event occurs in Amazon Connect Agent Workspace.

Signature

onIncoming(handler: ContactIncomingHandler, contactId?: string): void                
    

Usage

const handler: ContactIncomingHandler = async (data: ContactIncoming) => {
    console.log("Contact incoming occurred! " + data);
};

contactClient.onIncoming(handler);

// ContactIncoming Structure
{
    contactId: string;
    initialContactId: string | undefined;
    type: ContactChannelType["type"];
    subtype: ContactChannelType["subtype"];
}   
    

Permissions required:

*