Managing secondary users for KYC - AWS Marketplace

Managing secondary users for KYC

Secondary users are individuals who can amend KYC information, control the flow of funds or refunds, and change financial information such as bank account details. Only secondary users that are KYC verified can make these updates. These secondary users are subject to the same ongoing screening controls as the root account owner.

Note

Users are required to enable multi-factor authentication (MFA) to update disbursement information. For more information about MFA, see Multi-Factor Authentication (MFA) for IAM.

To become KYC verified, secondary users must complete the same KYC process as described in Complete the KYC process.

To add secondary users for the Know Your Customer procedure

  1. Ask the user to sign in to the AWS Marketplace Management Portal at https://aws.amazon.com/marketplace/management/.

  2. Navigate to the Settings tab.

  3. Choose the Know Your Customer (KYC) tab and see the section for Secondary user information.

  4. Choose Complete secondary user information.

    You are redirected to the Secondary User registration portal.

  5. In the Secondary User registration portal, complete the required fields, and then choose Next.

  6. On the Review and Submit page, upload a copy of the identity document (Upload Passport) and proof of address (Upload Document).

  7. Choose Submit for Verification.

The status of the secondary user's KYC compliance will be reviewed (typically within 24 hours). You will be notified through an email message after the review is complete. The entire KYC process typically takes approximately 2 weeks.