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Ketersediaan Connect Customer fitur berdasarkan Wilayah
Topik ini mencant AWS umkan Wilayah tempat Connect Customer fitur tersedia.
Daftar Isi
Connect Customer ketersediaan berdasarkan Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
connect.us-east-1.amazonaws.com connect-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
connect.us-west-2.amazonaws.com connect-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | connect.af-south-1.amazonaws.com | HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 | connect.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | connect.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | connect.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | connect.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
connect.ca-central-1.amazonaws.com connect-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 | connect.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | connect.eu-west-2.amazonaws.com | HTTPS |
| AWS GovCloud (US-West) | us-gov-west-1 | connect.us-gov-west-1.amazonaws.com | HTTPS |
Ruang kerja agen dan panduan langkah demi langkah
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
Aplikasi pihak ketiga ruang kerja agen
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
bantuan agen
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Danau data
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
AppIntegrations ketersediaan berdasarkan Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
app-integrations.us-east-1.amazonaws.com app-integrations-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
app-integrations.us-west-2.amazonaws.com app-integrations-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | app-integrations.af-south-1.amazonaws.com | HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 | app-integrations.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | app-integrations.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | app-integrations.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | app-integrations.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
app-integrations.ca-central-1.amazonaws.com app-integrations-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 | app-integrations.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | app-integrations.eu-west-2.amazonaws.com | HTTPS |
Ketersediaan kasus menurut Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
cases.us-east-1.amazonaws.com cases-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
cases.us-west-2.amazonaws.com cases-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | cases.af-south-1.amazonaws.com | HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 | cases.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | cases.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | cases.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | cases.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | cases.ca-central-1.amazonaws.com | HTTPS |
| Eropa (Frankfurt) | eu-central-1 | cases.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | cases.eu-west-2.amazonaws.com | HTTPS |
Integrasi pesan
| Nama wilayah | Pesan Apple untuk Bisnis | SMS | WhatsApp Pesan Bisnis | Notifikasi Push |
|---|---|---|---|---|
| AS Timur (Virginia Utara) | Ya | Ya | Ya | Ya |
| AS Barat (Oregon) | Ya | Ya | Ya | Ya |
| Africa (Cape Town) | Tidak | Ya | Ya | Tidak |
| Asia Pasifik (Seoul) | Ya | Ya | Ya | Ya |
| Asia Pacific (Singapore) | Ya | Ya | Ya | Ya |
| Asia Pasifik (Sydney) | Ya | Ya | Ya | Ya |
| Asia Pasifik (Tokyo) | Ya | Ya | Ya | Ya |
| Kanada (Pusat) | Ya | Ya | Ya | Ya |
| Eropa (Frankfurt) | Ya | Ya | Ya | Ya |
| Eropa (London) | Ya | Ya | Ya | Ya |
| AWS GovCloud (US-West) | Tidak | Tidak | Tidak | Tidak |
Widget komunikasi
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Analisis percakapan ketersediaan berdasarkan Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
|
US East (N. Virginia) |
us-east-1 |
contact-lens.us-east-1.amazonaws.com |
HTTPS |
|
US West (Oregon) |
us-west-2 |
contact-lens.us-west-2.amazonaws.com |
HTTPS |
|
Africa (Cape Town) |
af-south-1 |
contact-lens.af-south-1.amazonaws.com |
HTTPS |
|
Asia Pacific (Seoul) |
ap-northeast-2 |
contact-lens.ap-northeast-2.amazonaws.com |
HTTPS |
|
Asia Pacific (Singapore) |
ap-southeast-1 |
contact-lens.ap-southeast-1.amazonaws.com |
HTTPS |
|
Asia Pacific (Sydney) |
ap-southeast-2 |
contact-lens.ap-southeast-2.amazonaws.com |
HTTPS |
|
Asia Pacific (Tokyo) |
ap-northeast-1 |
contact-lens.ap-northeast-1.amazonaws.com |
HTTPS |
|
Canada (Central) |
ca-central-1 |
contact-lens.ca-central-1.amazonaws.com |
HTTPS |
|
Europe (Frankfurt) |
eu-central-1 |
contact-lens.eu-central-1.amazonaws.com |
HTTPS |
|
Europe (London) |
eu-west-2 |
contact-lens.eu-west-2.amazonaws.com |
HTTPS |
|
AWS GovCloud (US-West) |
us-gov-west-1 | contact-lens.us-gov-west-1.amazonaws.com |
HTTPS |
Fitur analisis percakapan menurut Wilayah
| Nama wilayah | Kategorisasi AI-powered kontak generatif | Ringkasan AI-powered pasca-kontak generatif | Ekstraksi AI-powered informasi generatif | Dasbor analitik | Post-call analitik | Post-chat analitik | Real-time analitik panggilan | Evaluasi kinerja | Evaluasi AI-powered kinerja generatif | Rekaman layar | Deteksi tema | Suara eksternal |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AS Timur (Virginia Utara) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman, Streaming |
| AS Barat (Oregon) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman, Streaming |
| Africa (Cape Town) | - | Ya | - | Ya | Ya | Ya | Ya | Ya | - | Ya | - | Rekaman |
| Asia Pasifik (Seoul) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | - | Ya | Ya | Rekaman |
| Asia Pasifik (Singapura) | - | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman |
| Asia Pasifik (Sydney) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman, Streaming |
| Asia Pasifik (Tokyo) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman, Streaming |
| Kanada (Pusat) | Ya | Ya | Ya | Ya | Ya* | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman, Streaming |
| Eropa (Frankfurt) | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman, Streaming |
| Eropa (London) | Ya | Ya | Ya | Ya | Ya* | Ya | Ya | Ya | Ya | Ya | Ya | Rekaman, Streaming |
| AWS GovCloud (US-West) | - | - | - | Ya | Ya | Ya | Ya | Ya | - | Ya | - | - |
Ketersediaan otentikasi pelanggan berdasarkan Wilayah
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Ketersediaan Profil Pelanggan menurut Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
profile.us-east-1.amazonaws.com profile-fips.us-east-1.api.aws profile-fips.us-east-1.amazonaws.com profile.us-east-1.api.aws |
HTTPS HTTPS HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
profile.us-west-2.amazonaws.com profile-fips.us-west-2.api.aws profile.us-west-2.api.aws profile-fips.us-west-2.amazonaws.com |
HTTPS HTTPS HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 |
profile.af-south-1.amazonaws.com profile.af-south-1.api.aws |
HTTPS HTTPS |
| Asia Pasifik (Seoul) | ap-northeast-2 |
profile.ap-northeast-2.amazonaws.com profile.ap-northeast-2.api.aws |
HTTPS HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 |
profile.ap-southeast-1.amazonaws.com profile.ap-southeast-1.api.aws |
HTTPS HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 |
profile.ap-southeast-2.amazonaws.com profile.ap-southeast-2.api.aws |
HTTPS HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 |
profile.ap-northeast-1.amazonaws.com profile.ap-northeast-1.api.aws |
HTTPS HTTPS |
| Canada (Central) | ca-central-1 |
profile.ca-central-1.amazonaws.com profile.ca-central-1.api.aws profile-fips.ca-central-1.amazonaws.com profile-fips.ca-central-1.api.aws |
HTTPS HTTPS HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 |
profile.eu-central-1.amazonaws.com profile.eu-central-1.api.aws |
HTTPS HTTPS |
| Europe (London) | eu-west-2 |
profile.eu-west-2.amazonaws.com profile.eu-west-2.api.aws |
HTTPS HTTPS |
Profil Pelanggan menghitung ketersediaan API atribut berdasarkan Wilayah
API atribut yang dihitung tersedia di Wil AWS ayah berikut:
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Alat Eksternal
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Asia Pacific (Tokyo)
-
Asia Pacific (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pacific (Sydney)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Penjadwalan & agen peramalan
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Asia Pacific (Tokyo)
-
Asia Pacific (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pacific (Sydney)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
Suara agen Amazon Connect
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Eropa (Frankfurt)
-
Eropa (London)
-
Asia Pasifik (Sydney)
-
Asia Pacific (Seoul)
-
Asia Pasifik (Tokyo)
-
Asia Pacific (Singapore) (Asia Pacific (Singapore))
-
Kanada (Pusat)
Ketersediaan Ketahanan Global menurut Wilayah
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Wilayah Asia Pasifik (Tokyo)
-
Wilayah Asia Pasifik (Osaka) - Wilayah ini hanya untuk replika. Untuk informasi selengkapnya, lihat Catatan di bagian atasMembuat replika instans Connect Customer yang ada.
-
Eropa (Frankfurt)
-
Eropa (London)
In-app, kemampuan panggilan web, dan video
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
Streaming media langsung
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Kampanye keluar
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
Nomor telepon yang dapat dihubungi oleh kampanye keluar didasarkan pada Wilayah AWS tempat instans Connect Customer Anda dibuat.
-
Dari instance yang dibuat di AS Timur (Virginia Utara) atau AS Barat (Oregon), Anda dapat menelepon semua nomor telepon yang berbasis di AS, Meksiko, dan Brasil.
-
Dari instans yang dibuat di Kanada (Tengah), Anda dapat menelepon semua nomor telepon yang berbasis di Kanada.
-
Dari instans yang dibuat di Asia Pasifik (Seoul), Anda dapat menelepon semua nomor telepon yang berbasis di Korea Selatan.
-
Dari instans yang dibuat di Asia Pasifik (Tokyo), Anda dapat menelepon semua nomor telepon yang berbasis di Jepang.
-
Dari instans yang dibuat di Asia Pasifik (Singapura), Anda dapat menelepon semua nomor telepon yang berbasis di Singapura, Thailand, Malaysia, Filipina, dan Vietnam.
-
Dari instans yang dibuat di Asia Pasifik (Sydney), Anda dapat menelepon nomor telepon yang berbasis di Australia dan Selandia Baru. Ada beberapa batasan khusus yang dijelaskan dalam Membuat panggilan prediktif dan progresif menggunakan kampanye keluar Connect Customer
). -
Dari instans yang dibuat di Eropa (Frankfurt) atau Eropa (London), Anda dapat menelepon semua nomor telepon yang berbasis di Belgia, Denmark, Prancis, Jerman, Irlandia, Italia, Belanda, Polandia, Portugal, Spanyol, dan Inggris.
-
Dari instance yang dibuat di Afrika (Cape Town), Anda dapat menelepon semua nomor telepon yang berbasis di Afrika Selatan.
-
Tidak ada kombinasi lain yang didukung. Misalnya, Anda tidak dapat melakukan panggilan kampanye dari Eropa (London) ke nomor telepon AS, atau dari Eropa (Frankfurt) ke nomor telepon Selandia Baru.
Tugas
-
AS Timur (Virginia Utara)
-
AS Barat (Oregon)
-
Africa (Cape Town)
-
Asia Pasifik (Seoul)
-
Asia Pasifik (Singapura)
-
Asia Pasifik (Sydney)
-
Asia Pasifik (Tokyo)
-
Kanada (Pusat)
-
Eropa (Frankfurt)
-
Eropa (London)
-
AWS GovCloud (US-West)
Ketersediaan ID Suara menurut Wilayah
| Nama Wilayah | Wilayah | Titik Akhir | Protokol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
voiceid.us-east-1.amazonaws.com voiceid-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| AS Barat (Oregon) | us-west-2 |
voiceid.us-west-2.amazonaws.com voiceid-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Asia Pasifik (Singapura) | ap-southeast-1 | voiceid.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pasifik (Sydney) | ap-southeast-2 | voiceid.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pasifik (Tokyo) | ap-northeast-1 | voiceid.ap-northeast-1.amazonaws.com | HTTPS |
| Kanada (Pusat) | ca-central-1 |
voiceid.ca-central-1.amazonaws.com voiceid-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Eropa (Frankfurt) | eu-central-1 | voiceid.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | voiceid.eu-west-2.amazonaws.com | HTTPS |
