Amazon Connect Agent Workspace File API - Agent Workspace

Amazon Connect Agent Workspace File API

The Amazon Connect SDK provides a FileClient which serves as an interface that you can use to make file requests to upload, retrieve, and delete attached files.

The FileClient accepts an optional constructor argument, ConnectClientConfig which itself is defined as:


export type ConnectClientConfig = {  
    context?: ModuleContext;  
    provider?: AmazonConnectProvider;
};

If you do not provide a value for this config, then the client will default to using the AmazonConnectProvider set in the global provider scope. You can also manually configure this using setGlobalProvider.

You can instantiate the agent client as follows:


import { FileClient } from "@amazon-connect/file";

const fileClient = new FileClient({ provider });
Note

You must first instantiate the AmazonConnectApp which initializes the default AmazonConnectProvider and returns { provider } . This is the recommended option.

Alternatively, providing a constructor argument:


import { FileClient } from "@amazon-connect/file";
            
const fileClient = new FileClient({
    context: sampleContext,  
    provider: sampleProvider
});
Note

Third-party applications must be configured with * permission in order to utilize the FileClient APIs.

The following sections describe API calls for working with the File API.

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