Check if contact is in preview mode in Amazon Connect Agent Workspace
Returns whether the contact is being previewed. During this time, calling engagePreviewContact will trigger the outbound dial to the end customer and end preview mode.
Signature
isPreviewMode(contactId: string): Promise<boolean>
Usage
const isPreviewMode = await contactClient.isPreviewMode(currentContactId);
Input
| Parameter | Type | Description |
|---|---|---|
| contactId Required | string | The id of the contact. |