Get the voice enhancement mode in Connect Customer Customer agent workspace
Gets the voice enhancement mode of the user that's currently logged in to Connect Customer Customer agent workspace. The voice enhancement mode can have the following values:
-
VOICE_ISOLATION: it suppresses background noise and isolates the agent's voice. This mode should only be enabled if the agent uses a wired headsets. -
NOISE_SUPPRESSION: it suppresses the background noise. We recommend using this mode with any type of headset. -
NONE: no voice enhancement applies.
Signature
async getVoiceEnhancementMode(): Promise<VoiceEnhancementMode>
Usage
const voiceEnhancementMode: VoiceEnhancementMode = await voiceClient.getVoiceEnhancementMode();
Permissions required:
*
