What is Amazon Connect Decisions
Amazon Connect Decisions is a supply chain planning and intelligence solution with AI teammates that work alongside your team harmonizing demand signals into consensus forecasts, generating constraint-aware supply plans, and actively monitoring your operations to prevent problems, resolve issues, and identify root causes for continuous improvement.
AI teammates adapt to how you work: driven by your operating procedures and rules, integrating with your existing systems and learning from your practitioners' decisions. It leverages Amazon supply chain expertise to deliver effective plans and recommendations from day one.
You lead a team of AI agents that handle coordination and execute actions, freeing you to focus on strategic decisions that drive service levels and working capital efficiency.
Benefits
Adapt with your business
AI teammates adapt to your business, systems, and decisions, quickly delivering transformation within your existing workflows. Driven by your operating procedures and business rules, teammates work with your existing planning and ERP systems. They learn from planners' decisions, aligning with your priorities and institutionalizing knowledge so your operations get better over time, and every team member is more effective.
Stay ahead of what's coming
Lead a team of AI agents that handle coordination work 24/7—harmonizing demand signals, generating constraint-aware plans, and executing approved actions. Teammates also detect patterns invisible to manual analysis, like cascading supplier disruptions or inventory misalignment across thousands of SKUs, and surface what matters before it becomes a problem. Planners shift from reactive firefighting to proactive planning, running more effective operations and improving service levels through strategic decisions that drive business outcomes.
Build trust from day one
AI teammates are backed by science refined over 30 years of overseeing 400M+ Amazon SKUs and equipped with specialized supply chain tools. Your team benefits from domain expertise honed by one of the world's most complex supply chain networks, delivering actionable insights and recommendations out-of-the-box with clear, explainable reasoning you can trust and verify.
Capabilities
Adaptive intelligence
AI teammates learn from every plan and decision through a continuous loop: observing patterns, detecting what matters, recommending actions, and executing approved decisions. This institutionalizes knowledge—when planners leave, expertise stays; new members are productive from day one, improving outcomes without manual retraining.
Demand intelligence
AI teammates dynamically orchestrate 18+ forecasting tools and foundation models trained on Amazon data, autonomously optimizing at the SKU level. Generate accurate forecasts from day one, even with limited history. Harmonize statistical forecasts, customer commitments, and cross-functional inputs through consensus planning while continuously monitoring accuracy.
Supply intelligence
AI teammates generate forward-looking supply plans (preview) and intelligently cluster exceptions into strategic decisions ranked by impact. Run optimization models for constraint-aware planning across your network. Monitor operations 24/7, surface what matters, then execute approved decisions directly in existing systems—reducing cycles from weeks to hours.
Agentic onboarding
AI-powered onboarding agents guide you through setup via natural language conversation. Connect fragmented data through JDBC or Amazon S3, prepare it for Connect Decisions, and automatically flag issues before they affect forecasts. Configure business rules and policies in plain language with real-time previews—getting operational in weeks, not months.
