Place a participant on hold in Amazon Connect Agent Workspace - Agent Workspace

Place a participant on hold in Amazon Connect Agent Workspace

Places a specific participant on hold.

Signature

holdParticipant(participantId: string): Promise<void>

Usage

await voiceClient.holdParticipant("participant-456"); console.log("Participant is now on hold");

Input

Parameter Type Description
participantId Required string The unique identifier for the participant to place on hold