Conference all participants on a contact in Amazon Connect Agent Workspace - Agent Workspace

Conference all participants on a contact in Amazon Connect Agent Workspace

Conferences all participants on a contact together, removing any hold states and enabling all participants to communicate with each other.

Signature

conferenceParticipants(contactId: string): Promise<void>

Usage

await voiceClient.conferenceParticipants("contact-123"); console.log("All participants are now conferenced");

Input

Parameter Type Description
contactId Required string The unique identifier for the contact