Check if the current user can be resumed from hold in Amazon Connect Agent Workspace - Agent Workspace

Check if the current user can be resumed from hold in Amazon Connect Agent Workspace

Checks whether the current user's participant can be resumed from hold for a specific contact.

Signature

canResumeSelf(contactId: string): Promise<boolean>

Usage

const canResume = await voiceClient.canResumeSelf("contact-123"); if (canResume) { // Resume logic here }

Input

Parameter Type Description
contactId Required string The unique identifier for the contact

Output

Returns a Promise that resolves to a boolean: true if the current user can be resumed, false otherwise