UI component library for No-code UI builder in Amazon Connect

All of the No-code UI builder components are described in the Amazon Connect UI component documentation. This documentation shows you the individual UI components that you can use in the No-code UI builder, and how you can configure them.

You access the library components in the no-code UI builder in the Create panel, the Library tab. The following image shows an example of the Library tab and the Container components.

Use Containers to move and organize components

Containers are a core building block to make views. You can move UI components (including other containers) into a container to group them together logically and visually on the page.

To keep the contents of the page relatively consistent as you customize the top level view settings, we recommend using containers in all of your views. Containers also come with column layout. Column layout allows you to organize the contents within a container.

Create a form

To create a form for agents or customers to complete and submit, you use the Form component. You can either:

A Form component is a special type of container into which you can insert input fields and add a Submit button. When a user who is interacting with the guide presses the Submit button, Amazon Connect passes all of the values entered into the form fields to the flow. At that point in the flow, you can customize your own business logic and send/retrieve data to third-party systems by using the AWS Lambda function block.

The following image shows an example Form component with placeholder labels and a Submit Button.